Windows 10: AMD Driver installed by MS

Hello guys,Please i need some help with AMD driver installed from Microsoft Store, i currently reset my windows and so the AMD driver installed from Microsoft Store when i opened it, it didn't work and when i tried to see the problem, i found that the app is no longer in the store so i uninstalled it but it still appears in my installed apps, and when i press on it, it doesn't work.

:)

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Installing AMD Drivers....

Tx for the suggestion/link Mark. I just checked my updates, switched over to slow ring just for the heck of it. and there was an AMD 3000 driver update. It installed and restored my dual monitors. What a relief that was, have been chasing this problem for two weeks. Puzzling since10130 upgrade worked and then when I did a clean install, it did not. MS must have realized the problem thru several feed backs or that was a bug they had to fix from the 10130 initial release.? *Tongue

Where would this driver be stored on the Hd. Was wanting to make a copy in case this happens again on next build. It should be an .inf file and would be all that I need??

 

AMD Graphic Driver

Hi Carolyn,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check, if it helps:

Method 1: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Display Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

If that issue persist try to install in Compatibility mode

Method 2::Compatibility mode

I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.