Windows 10: AMD drivers and software

I installed Radeon™ Graphics and Ryzen™ Chipset Drivers for Windows® and now I am having problems like, blue screen of death and problems booting up. What should I do?PC specs: Processor AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G 2.50 GHz Installed RAM 20.0 GBsome info when I got the blue screen of death:What failed: amdkmpfd.sys Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL

:)

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

AMD Software

What is the make & model of your system?



From what you have given and the little research I did, this pertains to your situation:

Windows 10 Driver Support for AMD APU Graphics Pro... - AMD Community



Essentially, you have an OLD chipset.



"NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver.
Instead, enable Windows Update and allow it to detect and install the appropriate driver.



If you have already upgraded to Windows® 10 and installed the AMD Catalyst™ Driver, please follow the steps listed below to resolve this issu

• Uninstall the AMD Catalyst™ Driver using the Program and Features option in the Control Pane
• Reboot the system
• Use Windows Update to install the appropriate graphics driver for the APU."

 

AMD Driver for Windows 10 not Functioning

Hi,

Thank you posting your query in Microsoft Community.

I understand that you are facing problems with AMD Drivers.

Please follow the steps given below to resolve this issue.

Uninstall and Reinstall the AMD
Drivers.

Step 1: Uninstall the AMDDrivers.

a. Press “Windows Logo” + “X” keys on the keyboard.

b. Click on “Device Manager” from that list.

c. Search for the AMDDrivers from the device list, right click on it and then select “Uninstall”.
On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers from the computer.

d. Follow the on-screen instructions to complete it and then restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the manufacturer’s website and search for the latest Windows 10 drivers available for the
AMDDrivers and then install it by following the instructions given in the website.

Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran