Windows 10: AMD graphics freezes whole laptop

Discus and support AMD graphics freezes whole laptop in Windows 10 Gaming to solve the problem; Some time back my laptop started freezing randomly sometimes when i am loging-in sometimes when i log in, sometimes it lasts like a minute and then... Discussion in 'Windows 10 Gaming' started by Tobiáš D., Jan 17, 2024.

  1. AMD graphics freezes whole laptop


    Some time back my laptop started freezing randomly sometimes when i am loging-in sometimes when i log in, sometimes it lasts like a minute and then suddenly freezes, i can do nothing about it, no reaction until the hard shutdown with holding power button, i tried everything, replaced SSD, reinstalled windows, but The problem is still the same, until i found out i can turn off external graphics in bios, when i turn on only Integrated CPU graphics, the laptop runs perfectly fine but i still need to use my GPU, please tell me what to do.. Laptop - lenovo ideapad 330 - 15IGM Graphics - AMD Radeon

    :)
     
    Tobiáš D., Jan 17, 2024
    #1

  2. AMD + NVIDIA Laptop Freeze Problem

    I am writing a new thread to mention an issue about AMD + NVIDIA laptops using NVIDIA Optimus technology. This seems to be a very old (+8yo!) bug reported first for INTEL + NVIDIA configuration, but it was partially fixed for INTEL by cooperative work between Intel and Microsoft. It doesn't seem to be fixed for AMD though.

    Observed issues:

    1. Laptops utilizing NVIDIA Optimus technology have 0.5 second stutter on integrated GPU when using particular Windows UI elements:

    • Clicking on wifi/speaker/battery icon
    • Right clicking on Desktop
    • Using "lock account" option in Start Menu / Your account name
    • Clicking on Restart/Shutdown in Start Menu
    • Sometimes when using browser (I can't tell exact moments)
    • Sometimes when maximizing minimalized apps
    • Sometimes when changing resolution or opening apps
    2. Laptops stutter on battery power. Happens on both AMD and NVIDIA, but never on both at the same time. What does it mean:

    • Hibernating a laptop and waking it up will most likely make AMD stutter entire system every 10-20 seconds. Turning on NVIDIA-powered app will make stutters disappear for that time.
    • Turning on or restarting laptop will make NVIDIA GPU stutter every 10-20 seconds when dGPU is used. Turning off an app that requires NVIDIA GPU will make stutters disappear for that time.
    As you can see from the observed issues, the 1st point is exactly the same issue INTEL+NVIDIA setup laptops had in the past (and partially still have).

    This issue was first reported for INTEL here:

    [Partially Fixed] Intel + NVIDIA Laptop Freeze Problem - Microsoft Community

    dGPU Switch and Freeze Problem | NVIDIA GeForce Forums

    Solved: dGPU Switch and Freeze Problem - Intel Communities

    But I have also found topics speaking of similar issues on AMD+NVIDIA powered laptops:

    HP Omen 15 mouse freeze on Windows 10/11 - HP Support Community - 8223478

    Legion-5-15ACH6H-half-second-stutters-when-opening-certain-programs - English Community - LENOVO COMMUNITY

    dGPU-wake-up-freeze - English Community - LENOVO COMMUNITY

    From what I have seen Lenovo and HP brands are affected by this issue, but it might be way more spread considering this is an NVIDIA Optimus issue with AMD+NVIDIA configuration.

    The 0.5 stutter looks like this:

    And the stuttering every 10-20 seconds is like this:
     
    Przemysław Kochański, Jan 17, 2024
    #2
  3. 00smiles Win User
    amd graphics computer freezes

    whenever i try to install amd drivers on my laptop my computer completely freezes with no option but to force shutdown currently i have disabled it and my computer is working just but am unable to make any updates due to the driver installation which causes
    my computer to to freeze half way through the update. Please help me sort this out.
     
    00smiles, Jan 17, 2024
    #3
  4. Sunido Win User

    AMD graphics freezes whole laptop

    Installing amd drivers freezes my laptop

    My laptop is hp Pavilion g6, i7-3632qm, 6 Gb RAM igpu is intel HD 4000 and dgpu is Radeon 7670m.

    After upgrading windows 8.1 to 10, the laptop doesn't detect the AMD GPU and freezes whenever at 54% when installing the drivers.

    I also did a clean reformat to windows 10 but still to no avail.

    Suggestion please
     
    Sunido, Jan 17, 2024
    #4
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AMD graphics freezes whole laptop

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