Windows 10: AMD Radeon Mobility 5xxx and Windows 10 just NOT working with me !

Yo, I have solved my problem by installing crimson latest edition. Now HP can see the monitor, and TV also sees the HP via HDMI. Now I still have a problem of monitor flickering now and then. Again, it's nice and smooth with SP3, MACBOOK AIR. But when connected to HP, it flickers. Workable but annoying. Another problem, that I suspect is causing the AMD, is that sometimes my HP starts with blank screen. No mouse. No login screen. The display lights up, fan spins. But nothing else. I force shut down and turn on again, only this helps. But this is extremely bad for HDD.

 

Try managing the displays from Catalyst Control Panel.

 

Hello! What exactly I have to manage there? To be honest, I have gone through every settings in old AMD setting app, and in new shiny Catalyst App. Nothing seems to be related/solving my issue with flickering and black screen power up.

 

May be I just report my situation here in detail and someone could show me the way where to dig
so this is the situation:
-HP Envy 14 with initially W7 installed board
-Upgraded to W10
-Installed latest AMD Radeon Crimson edition.
----------------
issues:
1) When connected to external monitor display flickers. I am not sure if "flickering" is the right word - I see some kind of interference or horizontal noise on display. It is very weird, as initially when I connect the display it doesnt flicker. It displays the image smoothly. But when I load my processor (fan starts spinning) it starts flickering. But I am not 100% sure on "load - flicker" correlation.
2) Black display on startup. Turn on HP, I see the windows logo for couple of seconds and then black screen. Its not turned off, its greyish - meaning the display is lighted up, but its black. I can not see mouse or anything. I tried connecting external display, TV - nothing. Tried to pressing Windows+P = nothing. May be its not the issue of AMD at all, may be problem is in BIOS. No idea.

If anyone have any idea to my issues, I will be very thankful to hear solutions or directions to where to dig further.

 

I could be wrong, but AMD is responsible for 3D graphics only. All other graphics come from Intel. Make sure you have installed the latest Intel drivers (not Microsoft from Windows Update) and then see if the problem fixes.

 

I had the same problem with black screen under Win10 on a HP 8560p with AMD Radeon HD 6470M.

The solution that helped was to trigger the brightness sensor for the display (Key Fn-F11).
Immediately after pressing Fn-F11 the screen reappeared and also after reboot all is working well.

HTH

 

Did you get it to work by now? I also have a N71Jq, and had to go back to win7.

 

Alright! Joining the choir.

We have an ASUS x53J laptop with Radeon 5xxxx series display card, and it worked fine originally in W10 pro.

BUT now the harddrive died and we had to replace and reinstall Windows, and there just seems to be no way to get that 5xxxx series card working in w10 again.

It works only in MS native 1024 graphics mode, any catalyst ir MS whql ati driver I install ends up in the same way; windows brightness is at zero, basically. You can see something by really squinting your eyes and with a lot of time and guesswork even adjust settings. But it's really totally unusable.

None of the brightness controls, both in Catalyst center and windows itself, have any effect. Doesn't matter if they're at 100% or 20% the brightness doesn't change.

I spent the whole day doing registry hacks I found online and some people apparently got theirs working with, changing certain dwords to zero, but to no avail.

The only way to use the machine is go to safe mode and disable the card entirely via device manager, after which the Windows basic driver works fine.

Any more suggestions to try would be welcome but I suppose it's useless to try further. Too bad as the laptop has a decent i3 and a 250GB SSD drive and would be a good machine for quite a while if the display worked properly.

 

First I would suggest to install TeamViewer and set it for unattended access (fixed password). This is to be able to control the laptop remotely from another computer connected to the same network. Now that you can see the screen properly with TeamViewer, you can try some drivers until you make it work again. Did you keep the working driver before the disk died? In most AMD devices, if there are two versions Catalyst and Crimson, I have better compatibility with Crimson. So go and download latest Crimson instead of Catalyst and try that.

 

Doesn't seem to help even with extra display. You can change settings even when it's black, I have edited registry values too while it was black, it's just a bit difficult.

I have tried about 6 different drivers from 7, 8.1 to 10 drivers, crimson included, and all work 100% until I reboot, which is when I only get a dark screen and no brightness controls work. Registry fixes or installing old key control aTK drivers don't help.

 

I suspect that Windows Update messes with your drivers and installs something else. So when you restart you get problems. Install latest Crimson and then use the Show/Hide tool to hide any suspicious driver updates so they won't install. Also try changing the resolution to something compatible with your screen. Maybe after restart Windows try to use an unsupported mode.

 

The driver is correct, it doesn't get changed...and they all work Ok other than the brightness gets zeroed when changed, and at boot time it changes. But any other change I try to make does the same.

Ie.if I disable the Radeon from device manager and it reverts to MS generic pnp driver, the lights come back, then when I install any other driver for it, it works fine as long as I don't change brightness or any other value. Often simply opening the catalyst control center is enough and it goes black.

Sometimes it boots to windows fine except really dark and I can try changing registry values etc.but often it freezes at boot and shows a black screen - but with backlight! Only, then it crashes windows completely. At best there is a mouse pointer, nothing else. Only rolling back to basic ms drivers makes it work.

 

I'm actually starting to think the real reason the machine kept freezing and stuttering was not the hard drive I replaced after all but the display card has gone bad.

 

Well I went back to w7 and original drivers and win7 home...we'll see if it tries to force 10 upgrade on it again. Have to decline it then. In 7 everything works real well again.

 

Well, you can go to Control Panel, change to Large icons to see all controls. Now find Power Options, click on Change Plan Settings for current power plan and make sure the brightness is set to maximum for both battery and power supply before restarting. If you again have a problem, you should consider repairing the VGA. It cost less than replacing the whole motherboard and if it is a good laptop (not too old) its worth it.