Windows 10: AMD Rysen 9 Software says driver version and software do not match

Discus and support AMD Rysen 9 Software says driver version and software do not match in Windows 10 Gaming to solve the problem; I can't seem to get any fixes for this. What now?... Discussion in 'Windows 10 Gaming' started by JeffKrieble, Jan 17, 2022.

  1. AMD Rysen 9 Software says driver version and software do not match


    I can't seem to get any fixes for this. What now?

    :)
     
    JeffKrieble, Jan 17, 2022
    #1

  2. AMD Software

    Hello Rose and other interested parties,

    Just generally browsing this afternoon I found in Settings/System/Tablet Mode

    AMD E-300 APU with Radeon (TM) Graphics 1.3 GHz., installed 19/9/2017. So it looks like this illusive software has been installed but it is not listed in installed updates nor in the computer programmes list. I am grateful for your advice and help. It now
    remains to be seen whether AMD software updates will completely install which is what started this problem

    Many Thanks Malcolm
     
    malcolmcutlan, Jan 17, 2022
    #2
  3. AMD Software

    What is the make & model of your system?



    From what you have given and the little research I did, this pertains to your situation:

    Sign In to AMD Community - AMD Community



    Essentially, you have an OLD chipset.



    "NOTE: These APU products must be installed only using the display driver version available via Windows Update. If you have upgraded to Windows® 10, please DO NOT install the AMD Catalyst™ Driver.
    Instead, enable Windows Update and allow it to detect and install the appropriate driver.



    If you have already upgraded to Windows® 10 and installed the AMD Catalyst™ Driver, please follow the steps listed below to resolve this issu

    • Uninstall the AMD Catalyst™ Driver using the Program and Features option in the Control Pane
    • Reboot the system
    • Use Windows Update to install the appropriate graphics driver for the APU."
     
    Shenan Stanley, Jan 17, 2022
    #3
  4. DaveM121 Win User

    AMD Rysen 9 Software says driver version and software do not match

    AMD software

    Hi Lesley

    I am Dave, an Independent Advisor, I will help you with this . . .

    Can you please provide some more information on that AMD software, what is the name of that software that was installed, is that in relation to an AMD graphics card?

    If so, say if that is something like AMD Adrenalin, Crimson or Catalyst software ,you an safely uninstall that, provided the drivers are installed, there is no real need for that software . . .
     
    DaveM121, Jan 17, 2022
    #4
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AMD Rysen 9 Software says driver version and software do not match

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