Windows 10: AMD Ryzen or AMD Ryzen Threadripper configured in SATA or NVMe RAID mode.

Hello,

For several weeks I have had a problem with Windows Update. The installation can't be done because of the error, quoted in the title.

I don't know how to solve it. I have tried many things, but I don't know how to do it.

I have enough storage for the update. And I have a good config. An i7 processor, 16go ram and an rtx 2060. I have an ssd named "AMD-RAID LDLC SCSI DISK DEVICE".

Thanks for helping me please.

:)

 

AMD Ryzen or AMD Ryzen Threadripper configured in SATA or NVMe RAID mode.

I'm attempting to install the Version 1909 update on Windows 10 Home but have been unable to do to an apparent incompatibility with AMD Ryzen CPU drivers. The issue with this is that my computer has an Intel CPU and
an Nvidia GPU, with no AMD software or hardware installed at all.

The specific message I get, under a banner saying "What needs your attention" is:

"AMD Ryzen or AMD Ryzen Threadripper configured in SATA or NVMe RAID mode.

A Driver is installed that causes stability problems on Windows. This driver will be disabled. Check with your software/driver provider for an updated version that runs on this version of Windows."

I do have an NVMe 1 Gig Drive in the machine. Any help would be appreciated.

OS Name Microsoft Windows 10 Pro

Version 10.0.17134 Build 17134

OS Manufacturer Microsoft Corporation

System Type x64-based PC

Processor Intel(R) Core(TM) i9-9940X CPU @ 3.30GHz, 3312 Mhz, 14 Core(s), 28 Logical Processor(s)

BIOS Version/Date Alienware 2.0.3, 5/27/2019

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume9

Total Physical Memory 31.9 GB

Available Physical Memory 19.3 GB

Total Virtual Memory 36.6 GB

Available Virtual Memory 16.1 GB

Page File Space 4.75 GB

Page File C:\pagefile.sys

 

AMD Ryzen or AMD Ryzen Threadripper configured in SATA or NVMe RAID mode.

Hi and thanks for reaching out. My name is William. I'm a Microsoft Windows Certified Professional and Systems Administrator. I'll be happy to help you out today.

The issue is likely caused by storage driver for the internal SSD is using AMD SATA/RAID drivers. You can confirm by opening Device Manager and going to Storage controllers.

There is a Dell advisory on it here (although for 1909):
https://www.dell.com/support/article/en-us/sln3...

 

Can't update to Windows 10 version 1903 because of SSD using AMD Threadripper driver

Hello,

Thanks for your answer.

I tried to do a repair installation using the MediaCreationTool. It failed before step 8 (from

this tutorial) by displaying the usual message "AMD Ryzen™ or AMD Ryzen™ Threadripper™ configured in SATA or NVMe RAID mode...".

Is there something I misunderstood?

Should I do a clean installation instead?

By the way, your first topic is very relevant to me, as my PC got assembled by the same company ("LDLC" in France).