Windows 10: AMD update confusion

Discus and support AMD update confusion in Windows 10 Installation and Upgrade to solve the problem; I just upgraded a laptop from Windows 7 to 10. I have heard that if you have an AMD processor there is an update to help prevent problems. In my search... Discussion in 'Windows 10 Installation and Upgrade' started by copiman, Mar 9, 2018.

  1. copiman Win User

    AMD update confusion


    I just upgraded a laptop from Windows 7 to 10. I have heard that if you have an AMD processor there is an update to help prevent problems. In my search I have read articles that there is a fix for not booting (blue screen). The laptop will boot, but takes a while to do so (too long in my opinion). Is the long boot associated with the AMD and Windows 10 issue? If so, does anyone know the KB number that corrects it? If not, any ideas on the slow boot?

    :)
     
    copiman, Mar 9, 2018
    #1

  2. Windows 10

    Hey Mark,

    Thanks a lot. I did that and even downloaded the latest beta driver for AMD Radeon 7400 M ( beta driver because AMD no longer wishes to provide updates to the driver) and installed it. But still no improvement. I am totally confused because its taking nearly
    2 minutes to boot.
     
    vinaytelkar, Mar 9, 2018
    #2
  3. Getting 1709 update for "amd64-based Systems" despite Intel chip

    No, it's merely someone making a name change and not understanding that it's confusing. AMD was the inventor of the 64bit platform, it does not imply that's it for a different chipset.
     
    Susan Bradley - volunteer here not a MS employee, Mar 9, 2018
    #3
  4. cereberus Win User

    AMD update confusion

    This is not amd related. Do a clean install and your problems will probably be solved.
     
    cereberus, Mar 9, 2018
    #4
  5. CountMike New Member
    Slow BOOT is most often associated with slow disk. There are 3 parts of BOOT process,
    1. Time spent in BIOS (from start button until OS starts loading).
    2. Time for OS loading (in Windows, the rotating circle on the screen until Sign in screen)
    3. Time from Sign in to full desktop use.

    Distinguishing where the slowdown occurs would be first step in troubleshooting BOT sequence and times. Btw. what is your "unacceptable" BOOT time from Start button to fully usable desktop ?
     
    CountMike, Mar 9, 2018
    #5
  6. copiman Win User
    Not sure how to answer. From power on it take 2 minutes exactly to get to log in. Once I log in the desktop comes up in a couple seconds. I was thinking 2 minutes seems high.
     
    copiman, Mar 9, 2018
    #6
  7. Berton Win User
    When one considers the OS has to read the BIOS at boot-up from a cold shutdown to determine resources available and load the information into memory the 2 minutes doesn't seem excessive. I have never had a NEW Intel-based Desktop computer to compare with [had gotten a new Dell Notebook with Intel] preferring to build with AMD-based hardware. A bigger concern would be the same length process when doing a Restart from a running Windows.
     
    Berton, Mar 9, 2018
    #7
  8. copiman Win User

    AMD update confusion

    A restart to almost 3 minutes. Since I just did a FREE upgrade to 10 from 7, could i use an ISO to do a clean install? Trying not to do a clean install but if its the only choice, I guess it is what it is.
     
    copiman, Mar 9, 2018
    #8
  9. Bree New Member
    Check the edition (Home or Pro) and activation in Settings > Update & Security > Activation. If it says "Activated with a digital license..." then yes, you can do a clean install - but it must be the same edition as before. A digital license is only valid for one edition and won't activate a different one. It is however valid for both 32 and 64 bit versions of that edition.
     
    Bree, Mar 9, 2018
    #9
  10. copiman Win User
    Thanks for the clarification. I found whats causing the slow boot. Its the AMD graphics. I disabled the drivers and it boots in 5 seconds. Now I have to find the solution. The 2 things I disabled are:

    AMD Radeon 6600M and 6700 series
    AMD RadeonHD 6620G
     
    copiman, Mar 9, 2018
    #10
  11. CountMike New Member
    Those are under "Legacy drivers", look up at AMD site.
     
    CountMike, Mar 9, 2018
    #11
  12. copiman Win User
    This is all I can find on the drivers
    Legacy


    Does not install the drivers. I know the drivers are causing the slow boot. Without them I have no option except to go back to Windows 7.
     
    copiman, Mar 9, 2018
    #12
  13. CountMike New Member

    AMD update confusion

    So, which drivers is it working now with ? Basic MS drivers ?
     
    CountMike, Mar 9, 2018
    #13
  14. copiman Win User
    AMD update confusion [​IMG]



    Windows update installed the original drivers. The download from AMD loads other stuff, not the driver. If I try to update them it says they are the best drivers. Totally lost.
     
    copiman, Mar 9, 2018
    #14
  15. CountMike New Member
    Check properties for every driver, should show version and date.
     
    CountMike, Mar 10, 2018
    #15
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