Windows 10: AMD USB 3.0 wakes up computer

I have scoured the internet for an answer and nothing is returning a solution so TIA.

I built a Ryzen 5 2600x based PC. When I put my computer to sleep, the computer automatically wakes; I cannot get it to sleep longer than 30 minutes. I went to command prompt, typed in powercfg -lastwake, and this is what I got:

C:\WINDOWS\system32>powercfg -lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 1
Wake Source [0]
Type: Device
Instance Path: PCI\VEN_8086&DEV_9C31&SUBSYS_20548086&REV_04\3&11583659&0&A0
Friendly Name: AMD USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)

Description: USB xHCI Compliant Host Controller
Manufacturer: Generic USB xHCI Host Controller

How do I fix this?

submitted by /u/LurkingKoala27
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:)

 

USB 3.10 eXtensible Host Controller Wakes PC

Hello, all.

I've had this problem since I built this PC a couple of months ago. When trying to put my computer to sleep, it wakes up no more than a second later. According to powercfg -lastwake, this is the culprit:

Code:

These are my specs:

• Computer type: PC/Desktop
• OS: Windows 10 Home
• Case: NZXT S340 (Black) ATX Mid Tower Case
• CPU: AMD Ryzen 7 2700X 3.7GHz 8-Core Processor
• Motherboard: ASRock X470 Taichi ATX AM4 Motherboard
• Memory: G.Skill Ripjaws V Series 16GB (2 x 8GB) DDR4-3200 Memory
• Graphics Card(s): Gigabyte GeForce GTX 1080 8GB G1 Gaming Video Card

This PC has one USB 3.10 slot, which is on the motherboard. I have nothing in it. I've done just about everything the Internet has suggested, including disabling the driver (this solves the issue but for some reason disabling this driver also disables my Bluetooth driver), uninstalling / reinstalling the driver, checking the BIOS for any wake or USB-related options, uninstalling my GPU drivers / Nvidia GeForce Experience, checking for scheduled events, checking to see if any of my other USB connections (which are only a mouse and keyboard) are to blame -- you name it, I've probably done it. There are only so little support topics on this issue posted online, and none of them have a definite resolution, so I'm not sure where to go from here.

That said, I'll appreciate any help / suggestions! Thanks a bunch in advance!

 

Computer will not stay asleep. powercfg -lastwake yields USB Root Hub; "Allow to wake" off and still always wakes system

My HP All In One touchscreen computer will not stay in sleep mode. Running powercfg -lastwake gives this response:

Wake History Count - 1

Wake History [0]

Wake Source Count - 1

Wake Source [0]

Type: Device

Instance Path: USB\ROOT_HUB20\4&20d008e6&0

Friendly Name:

Description: USB Root Hub

Manufacturer: (Standard USB Host Controller)

I have 2 listsing for USB Root Hub in Device Manager and have shut off "Allow to wake computer".in both (still have "Allow computer to turn off device to save power" checked. First of all, should there be 2 listings in Device Manager? (Usually with multiple
device listings if I uninstall one it just reinstalls when needed or used). Also, possibly related, a USB storage device that I occasionally remove to transfer files to another computer is always in use when I try to turn it off, maybe using that USB Root
Hub?

How can this issue be resolved? If I search for a new driver, I am told I have the latest driver is installed. Is there a BIOS setting related to this? I can not even set the system to go to sleep as it continually sleeps and wakes after a specified time.

Thanks,

 

Will not wake from sleep

Hi,

Thank you for keeping us posted.

I would suggest you to try the steps below to open the power troubleshooter

1. Press Windows key + R to open the run command.

2. Type control and press enter to open control panel.

3. Type troubleshooting in the control panel search box.

4. On the left side, click on "troubleshooting".

5. Click "view all" on the left pane.

6. Run the power troubleshooter.

To make sure your devices are set to wake the computer up, I would suggest you to follow the steps below:

• 
  1. Press Windows key + R
  
  2. Type devmgmt.msc and press enter.
  
  3. Expand keyboard, it will display your keyboard, right click and go to properties.
  
  4. Select Power management.
  
  5. Check Allow this device to wake the computer.
  

Let us know the result.