Windows 10: amdppm.sys problem

Hi! I’ve recently been facing a problem with some error causing blue screen way too often. The code is “Kmode exception not handled” and what causes the error is amdppm.sys as it says. I don’t have experience nor knowledge in terms of OS, so what I’ve already done is turning off fast startup, updating drivers and running windows memory diagnostic. I’ve also used driverpack solution to download missing drivers but there were none.

The BSOD tends to occur only when I’m playing a game. I didn’t download any programs or software recently or doing anything with my setup except for installing a hard drive.

I’m feeling super nervous and devastated about the problem so I’d be extremely thankful for help

submitted by /u/denryskevannen
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:)

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

DRIVER_IRQL_NOT_LESS_OR_EQUAL (igdkmd64.sys)

Hi Nezar,

Thank you for posting on Microsoft Communities.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

File igdkmd64.sys is the Intel Graphics Kernel Mode Driver for Microsoft Windows 8.

I would suggest you to follow the steps provided below:



Step 1:

Uninstall the Device from Device Manager

• Open Device Manager
• Expand the Display Adapter section.
  
• Find the Display card Driver.
• Right click Display card Driver and select
  Uninstall.
• Select the check box delete the driver software for this device.
• Reboot the computer after uninstall process has finished.

Step 2:

Uninstall the Device Drivers from Program List in Control Panel

• Click on start, select Control Panel
• Now click on Programs and select Programs and Features.
• Find the Display card Driver.
• Right click Display card Driver and select
  Uninstall.
• Reboot the computer after the uninstall process has finished.

Hope this helps and do let us know if you need any assistance.

 

BSOD amdppm stopping me doing a fresh install

Was getting BSOD about 1 or 2 minutes after booting up, tried a system restore which didnt solve the problem but added more problems with provisions for some programs and now cant use start menu amongst others things (only right click works), having problems
opening any MS programs. Eventually solved the amdppm BSOD by changing regedit value of it from 3 to 4 which fixed the quick BSODs I was having. Eventually got another BSOD after few hours so decided to just fresh install but get the amdppm BSOD whilst trying
fresh install so cannot overwrite or repair windows.

Windows 10 Pro, Ryzen 3600, X570, 1070, 32gb Ram, 1gb M.2 nvme.

Trying to upload my minidmps, which will follow but stuck on 0 bytes uploaded via one drive atm and posting in case i get another BSOD