Windows 10: An error appears on the start screen

Discus and support An error appears on the start screen in Windows 10 Software and Apps to solve the problem; An error appears on the initial screen after entering the password and this started after the release of an update for Windows 11 22H2 for 64-bit. How... Discussion in 'Windows 10 Software and Apps' started by Dmitry Barylo, Sep 30, 2023.

  1. An error appears on the start screen


    An error appears on the initial screen after entering the password and this started after the release of an update for Windows 11 22H2 for 64-bit. How can I disable this so I don’t have to press the ESC button every time?

    :)
     
    Dmitry Barylo, Sep 30, 2023
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Sep 30, 2023
    #2
  3. jimhoyle Win User
    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Sep 30, 2023
    #3
  4. Gino Des Win User

    An error appears on the start screen

    My home screen appears black with no start menu

    Hi Muhamad,

    You might be experiencing this issue because of corrupted system files or device drivers. To help us identify the cause of this problem, we would like to know the following information:

    • Are you able to reach the sign-in screen when starting your computer?
    • Have you made any changes to your computer before experiencing this issue?
    • What troubleshooting steps have you tried so far?

    In the meantime, we suggest that you perform the troubleshooting steps in the following link:

    Troubleshoot black screen problems
    .

    If you can reach the sign-in screen, we recommend that you start your PC in safe mode from the sign-in screen.
    Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your PC. Here are the steps:

    • When you get to the sign-in screen, hold the Shift key down while you select the Power
      icon > Restart.
    • After your PC restarts to the Choose an option screen, select
      Troubleshoot > Advanced options > Startup Settings > Restart.
    • After your PC restarts, you'll see a list of options. Select 5 or
      F5 for Safe Mode with Networking.

    Keep us updated on the status of the issue, and we will be glad to assist you further.
     
    Gino Des, Sep 30, 2023
    #4
Thema:

An error appears on the start screen

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