Windows 10: An error occurred installing the tap device driver.

I was reinstalling Windscribe VPN and this thing popped up.

:)

 

An error has occurred in the scanner driver. Abort scanning."

Hi,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. What troubleshooting steps did you perform to resolve the issue?

2. Did you install the 8.1 driver in Compatibility mode?

For now, I would suggest that you run the Hardware and Device troubleshooter and check if scans any error related to drivers and automatically fix them

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

If the troubleshooter did not detect any issue, I would suggest that you download the latest driver and install it in compatibility mode.

a. Right click/tap twice the driver setup file and select Properties then tap or click the Compatibility tab.

b. Place a check in the Run this program in compatibility mode for: box.

c. Tap or click the drop down box and select a previous operating system, then tap or click OK.

d. Try installing the driver/software and check.

Hope this information helps

 

Can't Install tap driver

Hello amogh devgun,

To better assist you with your concern, I'd like to know the following information:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• What is the VPN client that you're using?
• Are you using any third-party antivirus? If yes, try to disable it and then install the TAP driver.

Looking forward to your response.

Regards.

 

"An error occurred during the installation of the device: The driver installation file for this device is missing a necessary entry." while trying to install USB drivers on Windows 10

Hi Iasha,

Do not worry we will help you with this issue. We appreciate your interest in resolving the issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• Were you able to see any yellow exclamatory mark for the drivers on Device Manager?

Let us try the troubleshooting steps below if not yet tried and check if it helps.

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 3: I suggest you to contact the device manufacturer's website, download the latest chipset drivers, install them manually and check if it helps.

Installing the latest chipset drivers will help you to install the drivers for USB ports.

Refer to the article by Andre Da Costa to install drivers:
How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with an updated status of accessing the USB device on your computer for further assistance.

Thank you.