Windows 10: An Issue with DirectX Graphics Kernel, my laptop keeps getting a BSOD error.

The issue is with the DirectX Graphics Kernel, it seems:Bug check code0x00000116 Bug check parameters 0xffffbf80095bd050, 0xfffff80131f41a40, 0xffffffffc000009a, 0x0000000000000004 Device name DirectX Graphics Kernel Driver version 10.0.26100.2454 Driver path C:\WINDOWS\System32\drivers\dxgkrnl.sysThis is the report I get from the Dell SupportAssist app, and I have tried installing new updates, reinstalled my drivers for NVIDEA just in case they were causing the issue, but that doesn't seem to be the case. I really don't know what else I can do and I am trying

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Directx 12 on Windows 10 is gone

Hi,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are glad to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you to check the DirectX Version installed on your system.

Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

Step 2:

I suggest you to update the Graphic driver from the Device Manager and check if it works.

Follow the below steps:

• Press Windows + R on the Keyboard.
• Type in devmgmt.msc and hit Enter.
• Select Graphic driver from the list.
• Right click on the Graphic driver and click on Update driver Software.

If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Graphics Card DirectX Issue


I have been trying to play Civilization 5 (an older game, I know, but it works fine on my Windows 10 laptop) and it keeps crashing on my Windows 10 desktop. Noticing that it runs in DirectX 9 mode fine and only crashes in DirectX 10/11 mode, I decided to look at my system's DxDiag file. Turns out, DxDiag is stating that my graphics card driver is from November 2015.

I have an nVidia Gefore 760, and I have actually ran the Geforce Experience software several times and my drivers are listed as up-to-date. The Gefore Experience software states that my graphics card driver is from December 2015. Why would DxDiag return a different date? Is DirectX 12 not recognizing my latest graphics card driver install? Is there a way to fix this that doesn't involve completely reinstalling Windows 10?

 

Directx Error

Hi,

DirectX errors may occur on your computer due to outdated Windows Update components or drivers installed on your PC. To resolve your concern, we recommend that you install all the critical and important Windows Updates on your computer by following the steps
on this
link.

We also recommend that you install all new updates for your games and apps on Windows Store by following the steps on this

link.

Make sure that the drivers installed on your computer are updated. For the graphics card drivers, we suggest that you check the graphics card manufacturer's support page to get the most updated version and manually download it to your computer.

Keep us updated with the results after performing the suggested solutions above.