Windows 10: An update done to my system causes random black screen crashes how do I fix this?

Discus and support An update done to my system causes random black screen crashes how do I fix this? in Windows 10 Gaming to solve the problem; These crashes happen randomly, some days I get none at all some do it ever couple of hours. This mainly happens as I play a game but at times the... Discussion in 'Windows 10 Gaming' started by Wiktoria Sawicka, May 6, 2024.

  1. An update done to my system causes random black screen crashes how do I fix this?


    These crashes happen randomly, some days I get none at all some do it ever couple of hours. This mainly happens as I play a game but at times the screen turns black for a couple of seconds and I can still hear audio and when the screen comes back I either have to restart the game because the screen is paused on a frame but the audio is still playing or I'm able to continue the game like nothing happened, but discord crashes every single time and I have to open the app again. I haven't been able to undo the update and I don't want to fully restart my laptop as I have files on here I want to kee

    :)
     
    Wiktoria Sawicka, May 6, 2024
    #1

  2. Random Black Screen

    Just upgraded to the current mobo, cpu and memory in my system. When I finished loading the mobo drivers, I went ahead and updated my catalyst drivers to 8.11. That's when I started getting random black screens every couple of minutes. *Confused An update done to my system causes random black screen crashes how do I fix this? :confused: System didn't restart, screen would just go black for a couple of seconds, then go back to normal. Did this randomly. Updated catalyst to 8.12 - same problems. *Wtf :wtf: Ran drivecleaner (whatever it's called, the one from guru3d), and reloaded the 8.12 drivers. Still no fix. Uninstalled the mobo drivers and cool n' quiet, rebooted, and attempted to reload these drivers. Get an error message stating amdk8.sys was missing. Got that file from Gilletter, put it in the proper location, rebooted, finished loading the drivers again, still have the same problem. *Bang Head :banghead:

    Note that I was not having any problems prior to the upgrade. At that time I was running an MSI mobo with an Athlon 3200+ and 1GB Kingston pc2700 and Catalyst 8.6 drivers. Anyone have any suggestions?
     
    TribeBuckeyeFan, May 6, 2024
    #2
  3. PC crash to black screen

    Hi Andrew,

    Your concern regarding the black/blank screen issue after updating the graphics card can be caused by a change on the device settings or corrupted system files. As an initial step to isolate your concern, we suggest that you perform the methods suggested
    on this support article. Select the option that's related to your concern to view the appropriate steps.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, May 6, 2024
    #3
  4. .EZ. Win User

    An update done to my system causes random black screen crashes how do I fix this?

    Black screen after login in

    You can try the following steps to fix black screen after login in caused by KB5022360:

    1. Boot into Safe Mode
    2. Uninstall the problematic update (KB5022360)
    3. Restart your computer normally
    4. Check if the black screen issue has been resolved.
    If the issue still persists, try the following:

    1. Run System File Checker (SFC) to repair any corrupted system files
    2. Perform a system restore to a previous point before the update was installed.
     
    .EZ., May 6, 2024
    #4
Thema:

An update done to my system causes random black screen crashes how do I fix this?

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