Windows 10: Analyzing BSOD logs for Chrome.exe process

Hi everyone,-> Starting October 10th, several of our company computers started having BSODs.-> This followed a deployment of Chrome update to version 117.0.5938.132.I found info that this version caused freezing on other people's computers: https://support.google.com/chrome/thread/236749403/chrome-freezing-and-not-responding?hl=enWe're analyzing the Minidump logs and so far all indicate that the PROCESS_NAME is chrome.exe, and that the IMAGE_NAME is ntkrnlmp.exe or csagent.sys or AcroRd32.exeIt's fairly obvious at this point that updating Chrome should fix this issue, however is there a

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problem uninstalling google chrome

Hi,

Since you already uninstalled Google Chrome using the Programs and Features, Google notifications may still be running in the background processes. We suggest that you follow these steps on how to end the Google Chrome process:

• On your keyboard, press Ctrl+Alt+Delete.
• Select Task Manager.
• Under Processes, locate Google Notifications or Google Chrome.
• Right click on them and select End Task.
• Double check under Programs and Features if Google Chrome is completely gone.

Let us know if these steps worked.

 

Analyzing Svchost processes in Windows

Here's how to track down detailed information about any Svchost.exe process running in Windows 7/8.

a) You can use the Tasklist command-line tool to learn which services are running in a Svchost.exe. Just run cmd (command prompt) and hit

Tasklist /svc /fo list

Scroll through the list and find what you need. It's not quite intuitive so you can use third party programs with gui. See below:

b) You can use svchost viewer. Best utility. Note: to run this under XP you need .Net framework 2.0





c) Svchost Process Analyzer is another app for that.





d) And another app called Svchost lookup tool





e) And it won't hurt if you use Process Explorer and System Explorer.


It's never bad to keep your system under control, plus all these apps are portable no installation is required.

kthbai

 

Can't get Youtube to show videos in Chrome

Load this checklist video in Edge: (I'm assuming you did at least a few of these steps, since you stated you tried other suggestions earlier) Go through the list of suggestions here to try to repair YouTube for Chrome...