Windows 10: analyzing .dmp files after BSOD

HelloMy laptop crashes a lot while playing the game League of legends. It has been crashing for a few months now and I would like to have my .dmp files analyzed. the error message is usually IRQL_NOT_LESS_OR_EQUAL or KMODE_EXPETION_NOT_HANDLED. I have checked all my drivers multiple times, tested my RAM, reinstalled the game, reinstalled windows, but nothing helps.The files: https://www.dropbox.com/scl/fi/f09267ju4aiyzn44xxmoo/Minidump_files.zip?rlkey=6qq1uhklhjpdt328pm0lkzgya&st=4exabid4&dl=0These are dmp files from the last week. Sometimes my laptop just restarts and doesn't create a

:)

 

Analyze a DMP file

Surface5Win11dmp

Can someone help me analyze the dmp file from a recent BSOD. Its happening on our Surface Laptop 5s when they are on Windows 11.

 

Analyzing .DMP file after BSOD

Hello! Sorry you are having this issue. Hopefully we can fix it.

So your best bet would be to post the .dmp files here:

Zip or upload the contents of C:\Windows\minidump

Use OneDrive to upload collected files

https://social.technet.microsoft.com/Forums/win...

If the BSOD is very rare, then you can just ignore it. If it happens a lot, it's worth looking at.

In any case, if you look at the following you will see where the issue lies:

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+525 )

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

An attempt was made to access a pageable (or completely invalid) address at an

interrupt request level (IRQL) that is too high. This is usually

caused by drivers using improper addresses.

ntkrnlmp.exe is usually spit out when the analyzer you used couldn't read the file correctly.

In any case, I would look at your drivers in device manager, and make sure everything is up to date.

 

Windows 10 BSOD DMP File Upload

Hello,

I am getting a BSOD on a brand new laptop about twice daily.

Can I upload the dmp files for someone to analyze?

Thank you.