Windows 10: Android phones old and new not showing up in my Microsoft account.

Discus and support Android phones old and new not showing up in my Microsoft account. in Windows 10 Software and Apps to solve the problem; My previous Android Pixel phone 5a stopped working. I purchased a new Android Pixel phone 7 and setup with Google account information. I installed... Discussion in 'Windows 10 Software and Apps' started by DaleHanneman, Aug 10, 2023.

  1. DALEHANNEMAN
    DaleHanneman Win User

    Android phones old and new not showing up in my Microsoft account.


    My previous Android Pixel phone 5a stopped working. I purchased a new Android Pixel phone 7 and setup with Google account information. I installed multiple Microsoft applications Edge, Outlook, Authenticator, etc. and logged into the Microsoft applications with my Microsoft account information. With the Microsoft Authenticator application, when attempting to recover my backup, I receive a notification that there is no backup associated with the Microsoft account! Please note that after first opening the Microsoft Authenticator application I immediately used the recover backup feature

    :)
     
    DaleHanneman, Aug 10, 2023
    #1
  2. LOSTSAILORPO1
    LostSailorPO1 Win User

    Unlink an old android phone from my pc

    I go thru the suggested steps: Start - Settings - Phone - Unlink this PC.

    When I first open the "your phone" screen the old phone is listed. Not sure if the phone listed is suppose to be selectable or not, but my is not. When I select "Unlink this PC" the phone listed is removed. When I select "Add Phone" the old phone still
    shows. I have removed the old phone from my Microsoft Account. I have rebooted after unlink this pc but I still cannot remove my old phone.
     
    LostSailorPO1, Aug 10, 2023
    #2
  3. JOY KEMPRAI
    Joy Kemprai Win User
    How to replace old Microsoft Account with a new Microsoft Account

    Hi Hitendra,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

    Step 1:

    • Type Manage your accounts
      in the search bar and click on it
    • Click on "sign in with a local account instead"
    • Press next and complete the process.
    • If you do not have a local account, leave the credentials blank and proceed.

    Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

    1. In the Start search, type "Manage your accounts" and press Enter.

    2. Choose 'Accounts'.

    3. Click on "sign in with a local account instead"

    4. Enter the Microsoft account ID and Password and click Next.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Aug 10, 2023
    #3
  4. BRINK
    Brink Win User

    Android phones old and new not showing up in my Microsoft account.

    New Microsoft Authenticator app version released for Android - Jan. 6

    UPDATE 1/19: New Microsoft Authenticator app version released for Android - Jan. 19


    Two factor authentication (TFA) is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After youve signed in with two factor authentication (TFA), youll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more.

    Microsoft Authenticator version 6.2112.8250 for Android

    WHAT'S NEW
    • We're always working on new features, bug fixes, and performance improvements. Make sure you stay updated with the latest version for the best authentication experience.


    Source: Microsoft Authenticator - Apps on Google Play

     
    Brink, Aug 10, 2023
    #4
Thema:

Android phones old and new not showing up in my Microsoft account.

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