Windows 10: Another account magically turned up?

Hi all,I've had the same Microsoft account for years and I've used it across all my devices over the years. However, I've just started up a brand new laptop, gone through all the sign-ups one usually does and yet, somehow, my son's name came up during my setup. I've never had any connection to my son's name. He's always had his own account with his own e-mail address? When his name came up whilst setting the new laptop up, which I thought was strange that his name was even known, I corrected it to my own. Then, while setting things up the way I like it, the system had to reboot and when going

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Windows 10 and Magic Jack compatibility problem

Hi Bonnie,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Sorry to know that the issue persists even after trying so many suggestions.

• What and all steps have you tried?
• Do you face the same voice issue when you are using other apps?

If it is the issue with Magic Jack, you need to contact Magic Jack support.

Please get back to us with the required information to assist you further.

 

Magic Puzzles suspicious crash

Hi Maggie,

Microsoft never pro-actively encourages customers to contact certain numbers for assistance with "technical issues". The messages you are receiving are consistent with fraudulent activities that may harm your property.

If you are referring to Magic Jigsaw Puzzles app that was developed by
ZiMAD, we suggest you report the app immediately. To do so, follow these steps:

• Open this link.
  You may open it through Microsoft Store or through a browser.
  
  
  
• Scroll down, sign in, and report the app.

Lastly, we suggest you refrain from contacting or downloading anything related to the messages you are receiving.