Windows 10: another boot problem

Discus and support another boot problem in Windows 10 Support to solve the problem; Acer laptop...Windows 10 Since installing Win 10 I have had the following issue: Boot with external power and the LT boots to show the Acer logo... Discussion in 'Windows 10 Support' started by leslie123, Aug 20, 2015.

  1. LESLIE123
    leslie123 Win User

    another boot problem


    Acer laptop...Windows 10

    Since installing Win 10 I have had the following issue:

    Boot with external power and the LT boots to show the Acer logo

    then goes to black screen and stays there....if I turn off external power

    it then continues to login window and all is well.

    Once logged in if I turn the external power back on all shuts down and i'm back to black screen.

    If I leave external power on at black screen I have to shut down manually and reboot to get to sign in window.

    thanks for any help

    :)
     
    leslie123, Aug 20, 2015
    #1
  2. CPITCHFORD
    cpitchford Win User

    another booting problem

    If you flashed the OS image only, there's a good chance the contacts should be there.. But flashing the EMMC too would've wiped everything (including your videos)
     
    cpitchford, Aug 20, 2015
    #2
  3. PHAYESER
    phayeser Win User
    another booting problem

    It worked!! :smileyvery-happy:



    Thanks to cpitchford's responses to other queries, this nube had some confidence to proceed:smileywink:



    Almost feeling ballsy enough to try the leaked pr1.2 now but I reckon I just should copy my precious videos over for now!



    Also gotta figure out how to get my contacts and sygic software back!



    sweet
     
    phayeser, Aug 20, 2015
    #3
  4. BAZZ
    Bazz Win User

    another boot problem

    Start menu's search box, type "msconfig" and press ENTER. Select "Selective Startup" on the "General" tab. Uncheck "Load Startup Items." Click the "Services" tab. Check "Hide All Microsoft Services." Click "Disable All," and then click "OK." You'll now need to restart your computer,

    If this allows you to boot into normal Windows, you'll know some program was stopping it from working correctly.
     
    Bazz, Aug 21, 2015
    #4
  5. LESLIE123
    leslie123 Win User
    sorry, that didn't solve the problem
     
    leslie123, Aug 21, 2015
    #5
  6. BAZZ
    Bazz Win User
    Well I think you have a hardware problem I suggest you roll back to the windows you had before the upgrade and see if the problem persists, if so it's defiantly hardware.
     
    Bazz, Aug 21, 2015
    #6
  7. LESLIE123
    leslie123 Win User
    Already tried that and the problem vanished....only a problem wth Win 10
     
    leslie123, Aug 21, 2015
    #7
  8. BAZZ
    Bazz Win User

    another boot problem

    Contact your manufacturer to see if this is a common problem and if they have any fix.

    Did you take a system image and try a clean install. this has fixed many issues you just need to know that you can get back to where you started before you do a clean install.
     
    Bazz, Aug 21, 2015
    #8
  9. VRAM
    vram Win User
    vram, Aug 21, 2015
    #9
  10. BADROBOT
    badrobot Win User
    Sounds like a Power related issue. Check the Power & Sleep settings and play around with the settings.
     
    badrobot, Apr 4, 2018
    #10
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another boot problem

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