Windows 10: Any ideas as to why my laptop freezes? More info inside

Discus and support Any ideas as to why my laptop freezes? More info inside in Windows 10 Gaming to solve the problem; Computer: ASUSTek Q524UQ 2-in-1 Laptop/Tabet -Purchased in early August, 2016 Specs: Intel i7-6500U Dual Core 2.5GHz Processor NVIDIA GeForce... Discussion in 'Windows 10 Gaming' started by ZachsGamingHub, Sep 15, 2016.

  1. ZACHSGAMINGHUB
    ZachsGamingHub Win User

    Any ideas as to why my laptop freezes? More info inside


    Computer: ASUSTek Q524UQ 2-in-1 Laptop/Tabet
    -Purchased in early August, 2016

    Specs:

    Intel i7-6500U Dual Core 2.5GHz Processor

    NVIDIA GeForce 940MX - 2GB

    2TB HDD @ 5400 RPM

    12GB DDR4 SDRAM @ 2133 MHz

    NOTICE:

    I would consider myself a decently experienced and knowledgeable computer owner. I keep drivers up-to-date and I actually monitor the health of my hard drives. I have a kickass cooling pad for my laptop so it doesn't overheat too easily. I also have an anti-virus called Webroot Secure, which people have told me is a very powerful anti-virus that sometimes blocks too much. My laptop only freezes after a while of playing games.

    HOWEVER, I check task manager every now and then just to make sure that...

    1) My hard drive isn't overworking itself
    - My hard drive usually holds at 100% during boot up

    2) My CPU isn't breaking a sweat
    - I have never seen my CPU work above 60%

    3) I'm not using too much RAM
    - I have never used more than 75% of my RAM

    What I want to know is why my laptop freeze up every now and then. I was thinking of installing a type of software that monitors my internal temperatures as well as CPU usage, RAM usage, and hard drive usage.

    Stuff I am CERTAIN about:

    1) My GPU isn't acting up
    - I actually fixed a freezing problem by updating the drivers

    2) Not a virus or any other type of malware
    - Webroot Secure is a juggernaut

    I'm fairly certain my OS is NOT corrupted. My hard drive is not running out of space, I actually created a restore point a few days ago and ran ChkDsk and then Defragmented my hard drive. Since it will probably be the only time I do this, I won't have to worry about my hard drive getting damaged by defragging. I also use 2 applications to monitor the health of my storage devices called SpeedFan (which is free FYI) and HD Tune. I know my hard drive is working at full functionality.

    This started in late August. Does anyone have any suggestions?

    My laptop: ASUS Q524UQ BBI7T14 Specs - CNET

    :)
     
    ZachsGamingHub, Sep 15, 2016
    #1
  2. XP ROCKS.
    XP ROCKS. Win User

    Two blue screen crashes - more info inside

    This might explain why rebooting after removing the bad file helped.

    Why Does Rebooting a Computer Fix So Many Problems?
     
    XP ROCKS., Sep 15, 2016
    #2
  3. BUBIRZ
    bUbirz Win User
    Two blue screen crashes - more info inside

    Was it possible that the file was kept in my RAM after its deletion, thus why my PC still kept stuttering before reboot?
     
    bUbirz, Sep 15, 2016
    #3
  4. RUBBERDUCKY
    RubberDucky Win User

    Any ideas as to why my laptop freezes? More info inside

    Windows Events please?
     
    RubberDucky, Sep 15, 2016
    #4
  5. ROASTERMEN
    RoasterMen Win User
    Have you scanned with mbar?
     
    RoasterMen, Sep 15, 2016
    #5
  6. ZACHSGAMINGHUB
    ZachsGamingHub Win User
    Like, with event viewer?
     
    ZachsGamingHub, Sep 15, 2016
    #6
  7. ZACHSGAMINGHUB
    ZachsGamingHub Win User
    How does one scan with mbar? What is it? If it is an application (preferably free), could you link me to it?
     
    ZachsGamingHub, Sep 15, 2016
    #7
  8. RUBBERDUCKY
    RubberDucky Win User

    Any ideas as to why my laptop freezes? More info inside

    RubberDucky, Sep 15, 2016
    #8
  9. ZACHSGAMINGHUB
    ZachsGamingHub Win User
    ZachsGamingHub, Sep 15, 2016
    #9
  10. ZACHSGAMINGHUB
    ZachsGamingHub Win User
    I will need some context. You need screenshots of windows events? I know I can view Windows Logs in the Event Viewer from very far back.
     
    ZachsGamingHub, Apr 5, 2018
    #10
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Any ideas as to why my laptop freezes? More info inside

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