Windows 10: Any new/updated graphics driver freezes my laptop every few seconds, cannot find compatible...

After getting my sister's laptop, I know noticed every few seconds the screen would freeze for 2 seconds then continue. I searched a lot online and many have this issue and found out switching graphics drivers help. One post said they downloaded an AMD graphics driver from 2016 and its the only one who runs smoothly right now. However, it's getting difficult to play any games due to lag or even open them without crashing and everyone advises updating my driver. I tried downloading/updating but any other AMD driver lags my laptop. Intel says they had no available/compatable drivers. Lenovo's ow

:)

 

Intel® Graphics Media Accelerator Driver not compatible with Windows 10

Hi Jae,

Thank you for your interest in Windows 10!

Some programs and/or drivers might not work as expected in Windows 10 as some manufacturers are still in the process of manufacturing the new definitions of the drivers.

In this case, you can download an older version of the driver and install it in compatibility mode with a compatible version of Windows.

For example, you can download Intel(R) Graphics Media Accelerator version compatible to Windows 7 and install in compatibility mode in Windows 10. Refer to the following steps:

Step 1: Download and save the driver on the desktop from the following link.

Intel® Graphics Media Accelerator Driver for Windows* 7(exe)

Step 2: Install the driver in compatibility mode.

• Right click on the driver, and click on Properties.
• Go to the Compatibility tab.
• Check the box for Run this program in compatibility mode for:
• Select Windows 7 in the list of Operating systems.
• Click OK.
• Double-click the driver file to install the driver and follow the onscreen instructions.
• Reboot your computer.

Check with the issue. Please post back your results for further assistance.

 

Graphics Driver for Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

Follow the below methods and check if it helps.

Method 1:

I suggest you update Graphic card drivers:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

If the issue still persist follow method 2.

Method 2:

I suggest you to go to the manufacturer’s website of your graphic card and check for any updated drivers available there. If so, try to install them and check if it fix the issue.

If no updated drivers available then try installing the available drivers in compatibility mode.

Refer the steps:

• Download the Drive from the manufacture’s website, Right click on the setup file and select Properties.
  
  
• Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.

If the issue still persist, suggest you to please get in touch with our
Xbox Support team through below link to resolve the issue:

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Our Xbox support team will assist you better in this regard.



Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

AMD Graphic Driver

Hi Carolyn,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check, if it helps:

Method 1: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

• Press “Windows + X” and select Device manger.
• Select Display Adapter and expand the driver icon.
• Right click on the driver icon and click on Update.
• Follow the onscreen instructions to update the driver.

If that issue persist try to install in Compatibility mode

Method 2::Compatibility mode

I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.