Windows 10: Any solution to fixing Microsoft game downloading?

Just yesterday I bought Ultimate Game Pass for $1. I've downloaded the game, download went smoothly after a few hours.


I then clicked on the "PLAY" button that was there and the game loaded up and closed right down. I checked for the files and everything was gone.

I checked "Installed" and I did not see any Forza 4 in my library or installed apps list, The only thing that was in the "installed" list was the Drift Pack but the main games files were closed as well.


I've downloaded this 4 times, 76.82gb it was stated.


Each time I've downloaded it closed unexpectedly and game files were gone.


Yes, I double checked I'm on the right account for Microsoft.


I just have to install this infinitely till it gets fixed.


Yes, I've restarted the entire PC, Resetted Microsoft Store, Did WSRESET, tried out most of the solutions that was out.

:)

 

Where are my downloaded Games?

Hi Brandon,

Games downloaded from the Microsoft Store website or through the Windows Store app are added in the Xbox app's Game list. To access this, kindly perform the following steps:

• Select the Start button, then select Xbox.
• Sign in using the Microsoft account you've used to download the game.
  
• Select My games. Games you have on that device will appear there.

If you can't see the game, it may be because the game was not automatically added on your Game list. To add it, proceed with the steps below:

• Select the Start button, then select Xbox.
• Sign in using the Microsoft account you've used to download the game.
• Select My games.
• Select Add a game from your PC.
• You'll see a scrollable list of all Win32 games and programs that have
  Start menu shortcuts. From the list, find Solitaire HD and add it to your
  My games menu so you can quickly browse for and launch the game.
• Once you've selected your choices, select Add selected games at the bottom of the pop-up window.
  

Don't forget to notify us with the results. We'd be glad to further assist you.

 

Can't download games

Hi Mary,

Thank you for posting in Microsoft Community.

I understand that you are unable to download the game Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• How are you trying to Download the Games?
• Are you downloading the games from Windows store?
• Are you getting any error messages?

Please post to us with more information to help you better.

 

Problem with Microsoft Easy Fix Solutions.

Currently, the Easy Fix solution provided from the support article was already retired. With this, all users who will use this Easy Fix solution will encounter the same issue.

Windows now have a built-in troubleshooter should you encounter issues connecting to the internet or websites. To do this, simply follow the steps below:

• From the Cortana search box, type Troubleshoot and select the first result.
• On the Get up and running column, click Internet Connections.
• Click on Run the troubleshooter button.

Should you have additional questions, please let us know.