Windows 10: Anyone able to help before I try a format/reinstall???

This happened last night. I walked away from my laptop for about 30 minutes, and when I came back my mouse (MX Ergo bluetooth) was unresponsive. I spent about an hour before going to bed, and most of the today trying to resolve the issue. I've tried uninstall/reinstall drivers, safe mode uninstall/reinstall, etc. I got it working with the 2.4ghz usb dongle, but my laptop now acts like it doesn't have BT. I don't have time for a format/fresh install until this weekend.

https://preview.redd.it/8wq39i6jpcx...bp&s=c052da3dec751090bba8a8ff70a9926741c2086f

https://preview.redd.it/n0rp6g6jpcx...bp&s=3a5791c5ac8bfb7445ed44f64cd9bf3eace33e71

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:)

 

Deleting or Formatting a Partition

Once you are able to reinstall windows please indicate the steps that you made to clean the drive and install Windows 10. The steps that are usual are in post #8 and essembe displayed them in post #20. Did they fail again? If you try diskpart again let us know the fail error. Were you able to use the steps that Kyhi listed?

 

How To Format A Write Protected Flash Memory ?

¿You already tried this one?...

Run CMD


1. diskpart
2. list disk

Then in the 3º step, put the correct number of disk in the list for the usb flash (if it's listed in disk 3, then you'll have to write select disk 3).

2. select disk #
3. clean
4. create partition primary
5. select partition 1
6. active
7. format fs=fat32
8. assign
9. exit

with that commands you will format the flash drive in fat32, if you have a large drive you can select also "format fs=ntfs" in step 7.

good luck!

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks