Windows 10: Anyone figured out how to fix the issue of Store trying to update a particular set of apps...

This issue I've found to be a crap shoot from clean install to clean install. Sometimes I'll have it, sometimes I don't. Wanted to try a clean install of 20H2, and I have it this time. Right now it keeps wanting to update the same 10 apps when the apps have no updated version. Its a common phenomenon but I can't find any particular effective way to end it outside of clean installing again and pressing my luck. To me that's an unacceptable method necessary to fix one particular bug. So just curious if anyone has actually been able to fix this before outside of a Windows reset. I've tried all the usual stuff, wsreset, resetting the app from settings, troubleshooter, no dice.

submitted by /u/sacredknight327
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:)

 

I have been trying to open the Mail app, I am unable to get to any of the settings to try to fix the issues before the app closes.

Hi Homer,

This issue might have occurred due to corrupted Mail app settings.

• Do you get any error message when you open Mail app?
• Have you made any changes to the system prior to this issue?

Meanwhile, I suggest you to try the methods below and check if this helps.

Method 1: I would suggest you to download and run the Modern UI App troubleshooter and check.
This tool can automatically identify and fix some problems with apps.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2:

Try to update Mail app from Windows store and see if that makes any difference.

Step 1: Follow the steps mentioned below to check for updates under Store for Mail app:

• From Start Screen, type
  Store and click on Store.
• Look for the notification for pending updates available at the top right corner of the store. If yes, click on Updates to check for the list of updates available.
• By default, all the updates for the apps would be marked. Right Click on the apps window and select Install Updates.
• Wait for all the updates to get installed.
• Check with the issue.

Step 2:

If the issue still persist, then I would suggest you to uninstall and re-install the Mail app.

• Press Windows key and type
  Windows Powershell in search box.
• 
  Right click on
  Windows Powershell and select Run as administrator.
  
• 
  Copy and paste the following command and hit
  Enter.
  

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

4. Reinstall the app from
Windows Store.

Write us back with the status of the issue to assist you further.

Thank You.

 

Unable to download apps from Windows Store

Hi Nishadha,

Sorry for the delay in response.

Do you face an issue with a particular\ all apps?

As you have issue with the store downloading apps, try to run these inbuilt troubleshooters.

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

and

Follow the same steps to use the Windows update troubleshooter.

Hope this information helps.

 

Windows Store Update App Number Incorrect

As my previous post detailed, I too suffered from that phantom 'app update' indicator.

During my last troubleshooting steps (due to reading another thread here somewhere about the same issue), I started really thinking that this was somehow Windows profile related.
Apparently, my additional steps have shown now that it's not actually profile related for me - it was in fact, Windows store related, BUT also had to do with my profile.

Here's what I did to fix mine:

• Close your Windows Store
• Create a new Windows profile (this will be temporary, only to 'fix' this update cache issue).
• Make sure that you assign the same rights to the new profile (administrator).
• Log out of your original profile.
• Log into Windows 10 with your newly created 'test' profile.
• After the profile finishes completely, then open the Windows 10 Store.
• Login with the same Microsoft account (the account you were logged into the store with in your other profile).
• Perform a "Get Updates" and allow it to finish to completion.
• Close the Windows store, then reopen and perform another scan for updates.
• If nothing comes up and no phantom icon - close the store.
• Log out of the 'test' profile
• Log into Windows with your original profile.

Observe that you no longer have that "phantom" update available icon.

I've observed during my working on some domain joined machines, that for whatever reason, a particular part of the Windows profile is missing a value which is associated with the Windows store, or an app in the Windows store, or a cache setting. For whatever reason, this 'setting' never resets, and therefore, it continues to think that there is an update available. By running that Windows store with the same account but in a new profile, the store account appears to get that cached data cleared again & when the original profile opens the store again, it no longer sees an update.

I haven't figured out whether this was from a specific app, or the store itself, but nonetheless, this fix worked for me. Please do leave comments, as I'm always interested in seeing new crap from Microsoft's QA misses.
Thanks!