Windows 10: Anyone get a bank scam after calling a fake Microsoft Security Helpline number?

I've seen other posts on here about fake security hotline numbers, but here's what happens when you call them.My dad was trying to pay a bill online and did not get very far, when all these pop ups started coming up on the computer saying "do not restart your computer" and "windows defender security center" and "your computer has been disabled." A number also came up at the bottom of the screen saying to call the "security" helpline at 1-877-939-1391. My dad called the number. He talked to someone from "microsoft" with an Indian accent, allegedly named "Aaron Smith", and he said they had his I

:)

 

Fake phone calls from Microsoft ? or a scam phone call !?

That's definitely a scam.

Microsoft will never call you out of the blue.

Only if you have previously contacted the official Microsoft Support, they might call you.

Next time you receive such a call: Just hang up!

FYI: Official Microsoft Support phone numbers can be found here:
https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

You might want to read:

Some related and official Microsoft articles:

• Protect yourself from tech support scams
  
• Tech support scams
  
• www.microsoft.com/reportascam
  

Other non-Microsoft, but very good articles worth reading:

• Tech support scams: help and resource page | Malwarebytes Labs:
• Beware of Phony Tech Support Scams

 

Scam call?

Yes you did the right thing

Definitely a scam.

Do not trust unsolicited calls. Do not provide any personal information.

Suggestion to read/watch:

• Avoid tech support phone scams
• Beware of Phony Emails &Tech Support Scams
  
• Tech Support Scams – Help & Resource Page

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

call this number

It is a common scam.

Tech Support Scamming through
unsolicited phone calls, browser pop-ups and
emails (aka
Tech Support Scamming) from "so-called Support Techs" advising
"your computer is infected with malware",
“All Your Files Are Encrypted" and other
fake "alert messages" has become an increasing common scam tactic over the past several years. The scams may involve web pages with screenshots of fake Microsoft (Windows) Support messages, fake reports of suspicious activity, fake warnings of malware
found on your computer,
fake ransomware and fake
BSODs all of which include a tech support phone number to call in order to fix the problem. If you call the phone number (or they called you), more nefarious scammers will talk their victims into allowing them remote control
access of the computer so they can install a
Remote Access Trojan in order to steal passwords and other sensitive personal information which could then be used to access bank accounts or steal a person's identity.

These are a few examples.

• Fake Your computer is locked screenlocker...contact a Microsoft technician
• Microsoft Help Desk Tech Support Scam
• Microsoft Office Activation Wizard Tech Support Scam
• Windows has been blocked due to suspicious activity Tech Support Scam
• Your Windows has been Banned Scam
• 1-844-879-7840 Suspicious Activity Tech Support Scam

The scammer may claim to be affiliated with Microsoft or
Windows Support. However, there have been reports of scammers claiming to be affiliated with major computer manufacturers such as
Hewlett Packard, Lenovo and Dell, familiar security vendors like
Symantec, Panda, McAfee, etc. and even popular
ISPs.

For more information about how these scams work and resources to protect yourself, please read
Beware of Phony Emails & Tech Support Scams...there
are suggestions near the bottom for dealing with scams and a list of security scanning tools to use in case the usual methods do not resolve the problem or you allowed remote access into your computer.