Windows 10: anyone know how to fix Bluetooth error code 43 ?

Im using a MSI B650-P motherboard and it does support Bluetooth 5.3 but i can't use my bluetooth because it's saying that " Window has stopped this device because it has reported problems code : 43 but the guy at micro center said this motherboard does support bluetooth so any fix?

:)

 

Generic Bluetooth Dongle - Error Code 43 ;(


I bought this super cheap generic bluetooth dongle. The reviews gave me the feeling it wouldn't work, but i thought how hard could it possibly be? The reviews were right, it doesn't want to work right out of the box, I get an error code 43, and I'm really not sure what to do. I've tried uninstalling/reinstalling the device and I get the same error. I think it's missing a specific driver but I'm not sure. It's an Excelvan (https://i.imgur.com/KXqxRerl.jpg), a brand you've probably never heard of (until now *Cool)

I have it plugged into a USB hub, it flashes red so i know its working... (cant see it here because of the flash)




Device Manager...




right click, Properties...




Driver tab...




clicked Update driver...





My computers' specs are listed below, but it's basically an HP 64-bit laptop.

 

Generic Bluetooth Dongle - Error Code 43 ;(

If there is a return policy that goes with the purchase, return it for refund.
Trust the review a bit more.

 

Bluetooth driver code 43 and/or 10

Hi,

Welcome and thank you for posting your query in Microsoft Community. We appreciate your interest in Windows 10.

As per the description I understand that you are unable to install Bluetooth drivers and access it, we will help you with this issue.

• Do let us know the make and model of your device?

I suggest you to try the below and check if it helps.

Step 1: I would like to inform that
error code 10 says: This device cannot start.

Try to update the driver and if that doesn't fix the issue, you will have to try the steps from:
Fix: "This device cannot start" Code 10 error in Device Manager in Windows

Step 2: The error code 43 says:
Windows has stopped this device because it has reported problems.

I recommend you to run Hardware and devices troubleshooter and check if it helps.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

For more information: Error codes in Device Manager in Windows


Hope it helps. Reply to the post with an updated status of this issue for further assistance.