Windows 10: anytime i try to login into microsoft store or xbox app it just stays loading and doesnt do...

Discus and support anytime i try to login into microsoft store or xbox app it just stays loading and doesnt do... in Windows 10 Gaming to solve the problem; i keep trying to login but the screen just goes blank or keeps loading im new to this also a new laptop so im not sure what i should do... Discussion in 'Windows 10 Gaming' started by Tony G3, Dec 7, 2023.

  1. Tony G3 Win User

    anytime i try to login into microsoft store or xbox app it just stays loading and doesnt do...


    i keep trying to login but the screen just goes blank or keeps loading im new to this also a new laptop so im not sure what i should do

    :)
     
    Tony G3, Dec 7, 2023
    #1

  2. Can't Login to Store/Xbox/

    Hi Spacegizmo,


    Welcome to Microsoft Community.



    I appreciate your interest on windows 10.

    I understand the inconvenience you faced. Don’t worry about this issue. We will definitely help you to resolve this issue.


    As I understand from your information you are not able login in windows store as well in Xbox.

    I would suggest you to run windows apps troubleshooter to resolve windows store issue.

    Follow the steps.


    • Go to control panel and select troubleshooting then in top left corner of your screen select view all.

    • Click on windows store app and click on it and run it.


    To resolve Xbox issue I would suggest you to post your query in Xbox forum. We have dedicated team which deals with all these kinds of issues.



    Follow the link:

    Xbox Support


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



    Thanks.
     
    Preeti Patel, Dec 7, 2023
    #2
  3. Nikhar_K Win User
    The Microsoft Store, and the Xbox app doesn't work!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to launch Microsoft Store, Xbox app and GameBar. I’ll certainly help you with this issue.



    However, please let us know:



    • Do you receive any error message?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 are you using currently? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    Meanwhile, I would suggest you to refer the steps mentioned below:



    For issues with launching Microsoft Store, I would suggest you to refer the steps mentioned in the article

    Microsoft Store doesn't launch
    .



    Method 1: Store app troubleshooter



    I would suggest you to run the Store app troubleshooter and check. Refer the steps mentioned below:



    1. Press Windows Logo key + I, to open Settings.
    2. Click on Update & Security and select Troubleshoot from the left pane.
    3. Scroll down, click on Windows Store apps and select Run the troubleshooter.
    4. Follow the on-screen instructions.


    Method 2: Re-register apps



    If Store app troubleshooter doesn’t work, I would suggest you to try re-registering the apps using PowerShell. Refer the steps mentioned below:



    1. Press Windows Logo key + X, and select
      Windows PowerShell (Admin).
    2. Paste the following command and press Enter:
      Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Once the process is complete, restart the computer and check.


    Method 3: New user account



    If re-registering the apps didn’t work, try creating a new user account and check if the issue persists. Refer the article
    Create
    a local user or administrator account in Windows 10




    Let us know the results.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 7, 2023
    #3
  4. anytime i try to login into microsoft store or xbox app it just stays loading and doesnt do...

    Xbox Insider Hub does not appear in the Microsoft Store

    Hi,

    Thank you for posting your question in the Microsoft Community.

    1. Did you make any changes to the PC prior to this issue?
    2. Have you signed in using the Microsoft account?
    3. Are you able to search for other apps on the Microsoft Store?

    However, you may follow these steps to check if that helps.

    Step 1: Suggest you to run the apps troubleshooter to
    fix problems with apps from Microsoft Store
    .

    Step 2: You can also try to manually
    download the Xbox Insider Hub
    from the link.

    Article for Reference.

    Get the Xbox Insider Hub app

    Hope this helps.

    Let us know if you got the help you needed by clicking 'Yes' or 'No'.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Dec 7, 2023
    #4
Thema:

anytime i try to login into microsoft store or xbox app it just stays loading and doesnt do...

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