Windows 10: APC INDEX MISMATCH

I started having APC INDEX MISHMATCH blue screen error when I did not update anything. After trying to figure out what was wrong, my pc stopped working as there was no display connection to even get to bios. I took my primary ssd out, wiped it through my laptop and finally I was able to see bios menu. Reinstalled windows via USB stick. After fresh download, I have updated windows and had no problems for 5-8 hours until APC INDEX MISMATCH appeared again. Here is a link to my dmp files and msinfo.https://1drv.ms/f/c/09743a9dcc7b0a5a/EtC9Nx8SroVNln9N_SM9xnEBpK30rv5Ry4Ws7V3X7OM_IQ?e=bSdyXi

:)

 

APC INDEX MISMATCH

Here is a similar problem posted to Dell forums.

https://www.dell.com/community/Insp...One-2330-BSOD-APC-Index-Mismatch/td-p/7199027

 

APC index mismatch

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing with the PC after Windows 10 1903 update. Usually, we see that the APC Index Mismatch is caused due to certain drivers, mostly audio drivers. I would suggest you to uninstall the Audio
Driver from the Device Manager and then reinstall it.

Steps to uninstall and reinstall Audio Device driver.

1. Press Windows + X, select
   Device Manager.
   
2. Expand Audio inputs and outputs option.
   Right click on the listed devices and click on Uninstall option.
   
3. Check the box beside
   Delete the driver software for this device, then click OK.
   
4. Restart the PC and then reinstall the driver from the computer manufacturer website.

Meanwhile, try the resolution provided in this
Bug Check 0x1: APC_INDEX_MISMATCH
article and provide us the dump file for further investigation. Please reply the in-private message, that has been send to you.

However, we can see that you have Intel media sdk dfp which is giving you an error code:
0x80070057, when updating from the Microsoft store. We would like you to refer the resolution posted by Independent Advisor Vijay_Verma on June 6th, 2019 from this
Error code: 0x80070057 when installing Intel Media SDK DFP in Microsoft
Store post and check if that helps you to fix the issue.

We await your response.

Aditya Roy

Microsoft Community – Moderator

 

APC Index Mismatch

Hi Adam,

The DMP files that you've shared shows the error code 0x00000001. This was caused by the hal.dll driver which is responsible for implementing hardware functions on your device. To know more about the error code and the recommended actions, click on this

link.

Let us know how it goes after you've performed the steps.