Windows 10: Apc_index_mismatch

Discus and support Apc_index_mismatch in Windows 10 BSOD Crashes and Debugging to solve the problem; My Hewlitt Packard laptop (windows 10 64 bit) gave a light blue screen when I was using it all of a sudden with the message "Your PC ran into a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mohinihom3e7, Feb 16, 2016.

  1. MOHINIHOM3E7
    mohinihom3e7 Win User

    Apc_index_mismatch


    My Hewlitt Packard laptop (windows 10 64 bit) gave a light blue screen when I was using it all of a sudden with the message

    "Your PC ran into a problem and needs to restart. We're just collecting some error info and then will restart soon (100% complete) If you'd like to know more you can serach online later form this error APC_INDEX_MISMATCH

    There is no other info and the screen stays like that. cant be shut down . What to do please?
    Thanks, mohini*Shock*Shock

    :)
     
    mohinihom3e7, Feb 16, 2016
    #1
  2. SUNSHINESURF
    SunshineSurf Win User

    UAC instantly bluescreens Windows 10 Pro N (1511)

    Hi Antony,

    Thanks for looking into this.

    The Bluescreen error is APC_INDEX_MISMATCH.

    I do encounter it in safe mode (no networking).

    Regards
     
    SunshineSurf, Feb 16, 2016
    #2
  3. SUMIT DHIMAN2
    Sumit Dhiman2 Win User
    APC_INDEX_MISMATCH

    The Crash dump blames Intel Video Driver for the crash.

    Completely remove everything from Intel using DDU and install the newest copy of the driver available.

    Display Driver Uninstaller Download version 17.0.8.6

    You can head either to Intel or the manufacturer of your device to get the newest driver.

    Let us know if you require any assistance.
     
    Sumit Dhiman2, Feb 16, 2016
    #3
  4. MOHINIHOM3E7
    mohinihom3e7 Win User

    Apc_index_mismatch

    it's not solved. I don't know what to do, its clicked as solved-a mistake on the website
     
    mohinihom3e7, Feb 16, 2016
    #4
  5. AXE0
    axe0 New Member
    Please read How to upload files

    You should be able to see a button called 'Mark solved' or something.
     
    axe0, Apr 5, 2018
    #5
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