Windows 10: App not launching

I tried to open a Microsoft app from the store Forza Motorsport 7 It pops up, shows the apps official cover picture and after 2 seconds it closes with no error messageIn windows event viewer I got this errorFaulting application name: ForzaMotorsport7.exe, version: 0.0.0.0, time stamp: 0x5b349b0aFaulting module name: KERNELBASE.dll, version: 10.0.19041.906, time stamp: 0x2f2f77bfException code: 0xc000027bFault offset: 0x000000000010b2dcFaulting process id: 0x4b0Faulting appl

:)

 

Get Started app wont launch

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

To assist you better, I would like to ask what is the error message you get when the app is launched.

Suggest you to run the Windows Store Apps troubleshooter by following the steps below:

• Type “Troubleshooting” in search bar and press Enter.
• Click on “View All” on top left pane.
• Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Get Started app wont launch

Their is no error message in opens for like half a second then closes, and the Option Windows Store Apps is not there

Thanks

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator