Windows 10: App Sync

I am trying to create a new account on windows but some apps I've downloaded outside the Microsoft store carry over to the new account I had made. When I tried deleting an app that carried over it also deleted the app on the old account. Is there a way I can prevent these apps from carrying over to the new account?

:)

 

Mail App no longer syncing

Hello TheLir,

The issue might arise due to mail app corruption, firewall from the security software hindering the network connection or due a proxy server internet connection

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Are you getting any error messages?

Meanwhile, I'd recommend performing the suggested steps in this article
to resolve sync issues on Windows 10 Mail app.

Looking forward to your response.

Regards.

 

Email will not sync in Windows 10

Hi Steve,

Thank you for visiting Microsoft Community.

I would suggest you to try the steps provided below and see if it helps you to fix the issue.
I suggest you to follow the below steps to change the Mailbox sync settings.

• 
  Open the Mail app and sign in to your account.
  
• 
  Click on the gear icon (Settings) from the bottom left corner.
  
• 
  Click on the Accounts under
  Settings.
  
• 
  Click on your account.
  
• 
  Click on the Change mailbox sync settings and check in the
  Sync options.
  

Do keep us updated.

Regards,

 

receive error while syncing on Mail app: 0x80072af9

Hi Smith,

I appreciate if you could answer to a few questions to narrow down to the issue.

• • 
    Are you referring to the Mail app in Windows 10?
    
  • 
    Did you install any third party security application?
    
  • 
    Did you configure multiple accounts in Mail app?
    

As an initial troubleshooting step, I suggest you to run the app troubleshooter and check if it helps to resolve the issue.

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue still persists, follow the below steps to change the Mailbox sync settings.

• Open the Mail app and sign in to your account.
• Click on the gear icon (Settings) from the bottom left corner.
• Click on the Accounts under
  Settings.
• Click on your account.
• Click on the Change mailbox sync settings and check in the
  Sync options.

If the issue does not resolve, I suggest you to reconfigure the Mail app account by deleting and adding the account once again and check if that works.

Also refer:
https://support.office.com/en-us/article/Resolve-Sync-issues-in-Mail-and-Calendar-apps-in-Windows-10-0dd86c69-18f3-4f73-9d3d-375bdc9c3e34

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.