Windows 10: Appears Windows 11 may have wiped boot disc

An error occurred with my PC as far as I know I had previously downloaded all updates for Windows 11.The screen message said I did not have access to my boot drive on investigation by PC repairer found my boot drive was wiped and unusable. We are in a little town and he said he had quite a few who also had the same message regards pc not finding the boot drive but he was able to return their access. He phoned a friend in the city and all his families PC's suffered the same problem and one needed their hard drive replaced. The PC repairer said Windows 11 may be the problem but Microsoft has no

:)

 

Installation media boots to command prompt

I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

1. Windows logo on a black screen
2. circling dots appear beneath the logo
3. light blue 'Please wait' screen with circling dots
4. a command prompt window (very briefly)
5. the initial Setup page appears

Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

Download Windows 10 ISO File

 

Disc for windows 7 to run on windows 10

Hi Jane,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to read the Windows 7 disc and check if it helps.

• Insert Windows 7 disc.
• Press “Windows+E” which will open file explorer.
• There you will find the Windows 7 disc.
• Open the disc and copy the files anywhere on your computer, so that you can access the information from the disc.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows does not pass the boot after the Windows icon appears notebook asus X555LJ

Hi,

Thank you for the response.

I suggest you to follow the steps given below, you need to have Windows 10 installation disk. If you have Windows 10 installation disk then proceed or else I suggest you to create an installation disk with the help of links given below.

Create installation media for Windows 10

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

You can follow the steps given below to perform Automatic repair.

The Automatic repair can detect and fix the issues that prevent the computer from starting normally. You will need the Windows 10 installation disc to perform an Automatic repair. If you don’t have a Windows 10 disc, I suggest you to download the Windows
10 installation files from another computer through this link and choose to create an installation media when the upgrade assistant prompts.

After you have a Windows 10 installation disc, follow these steps:

• When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
  F12.
• The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.
• Restart the computer, when the manufacturer's logo is displayed, keep pressing the Boot menu option key to enter the boot menu and change the boot option to
  CD\DVD ROM.
• After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
  
• Select the correct time and Keyboard type.
• Click Repair your computer in the lower left corner
  
• Click on Troubleshooting, advanced option and then click
  start up repair.

Keep us informed if the issue is resolved. We are glad to help you further.