Windows 10: AppError

travelguy · Nov 27, 2015

Dell Support Assist keeps showing this error anyone have any thoughts on what it means and how to fix it:

Code: Version=1 EventType=BEX64 EventTime=130931978999686587 ReportType=2 Consent=1 UploadTime=130931979000496783 ReportIdentifier=2fa84c68-95e4-11e5-8606-34e6d7099156 IntegratorReportIdentifier=0a0e02f0-b02c-4a59-9d5e-b02f38a1b236 NsAppName=svchost.exe_UserDataSvc_39805 Response.BucketId=8cab3e2b5b83618343a19786cbd46ec9 Response.BucketTable=5 Response.LegacyBucketId=116061009142 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=svchost.exe_UserDataSvc_39805 Sig[1].Name=Application Version Sig[1].Value=10.0.10586.0 Sig[2].Name=Application Timestamp Sig[2].Value=5632d7ba Sig[3].Name=Fault Module Name Sig[3].Value=ntdll.dll Sig[4].Name=Fault Module Version Sig[4].Value=10.0.10586.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5632d193 Sig[6].Name=Exception Offset Sig[6].Value=000000000002114b Sig[7].Name=Exception Code Sig[7].Value=c0000409 Sig[8].Name=Exception Data Sig[8].Value=0000000000000023 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.10586.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=08ac DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=08ac3994ad27335c714c498a90e27229 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=72f2 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=72f2587c6a44fa61346c71d206e7911a UI[2]=C:\WINDOWS\System32\svchost.exe UI[3]=User Data Access_39805 has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\WINDOWS\System32\svchost.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\system32\sechost.dll LoadedModule[5]=C:\WINDOWS\system32\RPCRT4.dll LoadedModule[6]=C:\WINDOWS\SYSTEM32\ucrtbase.dll LoadedModule[7]=C:\WINDOWS\system32\combase.dll LoadedModule[8]=C:\WINDOWS\system32\msvcrt.dll LoadedModule[9]=C:\WINDOWS\system32\bcryptPrimitives.dll LoadedModule[10]=C:\WINDOWS\system32\kernel.appcore.dll LoadedModule[11]=C:\WINDOWS\system32\user32.dll LoadedModule[12]=C:\WINDOWS\system32\GDI32.dll LoadedModule[13]=C:\WINDOWS\system32\IMM32.DLL LoadedModule[14]=c:\windows\system32\unistore.dll LoadedModule[15]=c:\windows\system32\ESENT.dll LoadedModule[16]=c:\windows\system32\UserDataPlatformHelperUtil.dll LoadedModule[17]=C:\WINDOWS\System32\sspicli.dll LoadedModule[18]=C:\WINDOWS\system32\msv1_0.DLL LoadedModule[19]=C:\WINDOWS\System32\NtlmShared.dll LoadedModule[20]=C:\WINDOWS\System32\bcrypt.dll LoadedModule[21]=C:\WINDOWS\System32\cryptdll.dll LoadedModule[22]=c:\windows\system32\userdataservice.dll LoadedModule[23]=c:\windows\system32\SystemEventsBrokerClient.dll LoadedModule[24]=c:\windows\system32\PhoneUtil.dll LoadedModule[25]=c:\windows\system32\MessagingDataModel2.DLL LoadedModule[26]=c:\windows\system32\PIMSTORE.dll LoadedModule[27]=C:\WINDOWS\system32\OLEAUT32.dll LoadedModule[28]=c:\windows\system32\dsclient.dll LoadedModule[29]=C:\WINDOWS\system32\SHCORE.dll LoadedModule[30]=c:\windows\system32\PimIndexMaintenanceClient.DLL LoadedModule[31]=c:\windows\system32\XmlLite.dll LoadedModule[32]=c:\windows\system32\CEMAPI.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\cryptsp.dll LoadedModule[34]=c:\windows\system32\UserDataTypeHelperUtil.dll LoadedModule[35]=C:\WINDOWS\system32\clbcatq.dll LoadedModule[36]=C:\WINDOWS\system32\windows.storage.dll LoadedModule[37]=C:\WINDOWS\system32\cfgmgr32.dll LoadedModule[38]=C:\WINDOWS\system32\advapi32.dll LoadedModule[39]=C:\WINDOWS\system32\shlwapi.dll LoadedModule[40]=C:\WINDOWS\system32\powrprof.dll LoadedModule[41]=C:\WINDOWS\system32\profapi.dll LoadedModule[42]=C:\Windows\System32\Windows.StateRepository.dll LoadedModule[43]=C:\Windows\System32\StateRepository.Core.dll LoadedModule[44]=C:\Windows\System32\deviceaccess.dll LoadedModule[45]=C:\WINDOWS\System32\CRYPTBASE.DLL LoadedModule[46]=c:\windows\system32\pimindexmaintenance.dll LoadedModule[47]=c:\windows\system32\UserDataTimeUtil.dll LoadedModule[48]=C:\WINDOWS\System32\POSyncServices.dll LoadedModule[49]=C:\Windows\System32\MbaeApiPublic.dll LoadedModule[50]=c:\windows\system32\WinSync.dll LoadedModule[51]=C:\Windows\System32\Windows.Devices.Enumeration.dll LoadedModule[52]=C:\Windows\System32\BiWinrt.dll LoadedModule[53]=C:\Windows\System32\deviceassociation.dll LoadedModule[54]=C:\Windows\System32\PROPSYS.dll LoadedModule[55]=C:\WINDOWS\System32\StructuredQuery.dll LoadedModule[56]=C:\WINDOWS\System32\MSWB7.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=BEX64 AppName=User Data Access_39805 AppPath=C:\WINDOWS\System32\svchost.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=723EA801FF0CC95AC230BFDD4FE0D420[/quote]

:)

DavidMeers · Nov 27, 2015

Windows 10 and Adobe Premiere Pro CC. App will not load.

(1) No error message on the screen, but I expect an APPERROR statement somewhere but I have no idea where it would be displayed. The scrolling of what we being loaded just stopped at "Loading Exporter AVI".

(2) Yes. I uninstalled and re-installed the App yesterday.

(3) Changing the compatibility mode works for older version of Premier Pro (like CS5)

However, Creative Cloud (version 2015) of Premier Pro (and Photoshop) do not have that tab under Properties.

fintee---01 · Nov 27, 2015

nokia 5800 comes with music lost activation keys?!?

after updating my software i have lost all my activation keys for over 200 tracks! i cannot use nokia music store on my pc as it is not the pc i registered my comes with music code key on :/ is there anything i can do? i've tried activating them by transferring
them to my pc and opening them. when i enter my username and password the message i receive (see link)

https://music.nokia.co.uk/cwm/pc/Re...llowedToSyncWithinRegisteredDevices&AppError=

any suggestions? will i have to download each song again through my handset even though they are backed up on my pc

dalchina · Nov 28, 2015

Hi, as you may know
BEX refers to Buffer Overflow Exception. For more details on BEX, kindly visit http://technet.microsoft.com/en-us/library/cc738483(WS.10).aspx

For minor cases, setting the appropriate process as a DEP (Data Exception Processing) exception in Windows.. but this isn't exactly obvious in your case..

Obsolete software maybe? When did this start happening.. after you upgraded to Win 10 maybe?

travelguy · Dec 2, 2015

This is a constant error in the log - I cannot figure out what needs to be repaired - any help would be appreciated - Windows 10

Code: Version=1 EventType=BEX64 EventTime=130935738864145561 ReportType=2 Consent=1 UploadTime=130935738864790707 ReportIdentifier=990bf949-994f-11e5-8613-34e6d7099156 IntegratorReportIdentifier=aa3eca94-823c-4060-89be-d52f6e3187af NsAppName=svchost.exe_UserDataSvc_3c290 Response.BucketId=632c9797002a02e9ed3307f5ad394b7a Response.BucketTable=5 Response.LegacyBucketId=116063613849 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=svchost.exe_UserDataSvc_3c290 Sig[1].Name=Application Version Sig[1].Value=10.0.10586.0 Sig[2].Name=Application Timestamp Sig[2].Value=5632d7ba Sig[3].Name=Fault Module Name Sig[3].Value=ntdll.dll Sig[4].Name=Fault Module Version Sig[4].Value=10.0.10586.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=5632d193 Sig[6].Name=Exception Offset Sig[6].Value=000000000002114b Sig[7].Name=Exception Code Sig[7].Value=c0000409 Sig[8].Name=Exception Data Sig[8].Value=0000000000000023 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.10586.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=08ac DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=08ac3994ad27335c714c498a90e27229 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=72f2 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=72f2587c6a44fa61346c71d206e7911a UI[2]=C:\WINDOWS\system32\svchost.exe UI[3]=User Data Access_3c290 has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\WINDOWS\system32\svchost.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\system32\sechost.dll LoadedModule[5]=C:\WINDOWS\system32\RPCRT4.dll LoadedModule[6]=C:\WINDOWS\SYSTEM32\ucrtbase.dll LoadedModule[7]=C:\WINDOWS\system32\combase.dll LoadedModule[8]=C:\WINDOWS\system32\msvcrt.dll LoadedModule[9]=C:\WINDOWS\system32\bcryptPrimitives.dll LoadedModule[10]=C:\WINDOWS\system32\kernel.appcore.dll LoadedModule[11]=C:\WINDOWS\system32\user32.dll LoadedModule[12]=C:\WINDOWS\system32\GDI32.dll LoadedModule[13]=C:\WINDOWS\system32\IMM32.DLL LoadedModule[14]=c:\windows\system32\aphostservice.dll LoadedModule[15]=c:\windows\system32\SYNCUTIL.dll LoadedModule[16]=c:\windows\system32\MCCSPal.dll LoadedModule[17]=c:\windows\system32\NetworkHelper.dll LoadedModule[18]=c:\windows\system32\UserDataPlatformHelperUtil.dll LoadedModule[19]=C:\WINDOWS\system32\OLEAUT32.dll LoadedModule[20]=c:\windows\system32\VAULTCLI.dll LoadedModule[21]=C:\WINDOWS\system32\advapi32.dll LoadedModule[22]=c:\windows\system32\bcrypt.dll LoadedModule[23]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[24]=c:\windows\system32\InprocLogger.dll LoadedModule[25]=C:\WINDOWS\system32\profapi.dll LoadedModule[26]=C:\WINDOWS\system32\SspiCli.dll LoadedModule[27]=C:\WINDOWS\system32\windows.storage.dll LoadedModule[28]=C:\WINDOWS\system32\cfgmgr32.dll LoadedModule[29]=C:\WINDOWS\system32\shlwapi.dll LoadedModule[30]=C:\WINDOWS\system32\shcore.dll LoadedModule[31]=C:\WINDOWS\system32\powrprof.dll LoadedModule[32]=C:\WINDOWS\system32\clbcatq.dll LoadedModule[33]=C:\WINDOWS\System32\FlightSettings.dll LoadedModule[34]=C:\WINDOWS\system32\CRYPT32.dll LoadedModule[35]=C:\WINDOWS\system32\MSASN1.dll LoadedModule[36]=C:\WINDOWS\system32\msv1_0.DLL LoadedModule[37]=C:\WINDOWS\system32\NtlmShared.dll LoadedModule[38]=C:\WINDOWS\system32\cryptdll.dll LoadedModule[39]=C:\Windows\System32\SyncController.dll LoadedModule[40]=C:\Windows\System32\APHostClient.dll LoadedModule[41]=C:\Windows\System32\PIMSTORE.dll LoadedModule[42]=C:\Windows\System32\AccountAccessor.dll LoadedModule[43]=C:\Windows\System32\dsclient.dll LoadedModule[44]=C:\Windows\System32\UserDataLanguageUtil.dll LoadedModule[45]=C:\Windows\System32\MCCSEngineShared.dll LoadedModule[46]=C:\Windows\System32\UserDataTypeHelperUtil.dll LoadedModule[47]=C:\Windows\System32\CEMAPI.dll LoadedModule[48]=C:\Windows\System32\PhoneUtil.dll LoadedModule[49]=C:\Windows\System32\policymanager.dll LoadedModule[50]=C:\Windows\System32\msvcp110_win.dll LoadedModule[51]=C:\WINDOWS\System32\POSyncServices.dll LoadedModule[52]=c:\windows\system32\unistore.dll LoadedModule[53]=c:\windows\system32\ESENT.dll LoadedModule[54]=c:\windows\system32\userdataservice.dll LoadedModule[55]=c:\windows\system32\SystemEventsBrokerClient.dll LoadedModule[56]=c:\windows\system32\PimIndexMaintenanceClient.DLL LoadedModule[57]=c:\windows\system32\MessagingDataModel2.DLL LoadedModule[58]=c:\windows\system32\XmlLite.dll LoadedModule[59]=C:\WINDOWS\SYSTEM32\cryptsp.dll LoadedModule[60]=c:\windows\system32\pimindexmaintenance.dll LoadedModule[61]=C:\WINDOWS\system32\CRYPTBASE.DLL LoadedModule[62]=C:\Windows\System32\TokenBroker.dll LoadedModule[63]=c:\windows\system32\UserDataTimeUtil.dll LoadedModule[64]=C:\WINDOWS\SYSTEM32\wtsapi32.dll LoadedModule[65]=C:\Windows\System32\ActXPrxy.dll LoadedModule[66]=C:\Windows\System32\ActiveSyncProvider.dll LoadedModule[67]=C:\Windows\System32\iertutil.dll LoadedModule[68]=C:\Windows\System32\usermgrproxy.dll LoadedModule[69]=C:\Windows\System32\MbaeApiPublic.dll LoadedModule[70]=C:\Windows\System32\Windows.Devices.Enumeration.dll LoadedModule[71]=C:\Windows\System32\deviceassociation.dll LoadedModule[72]=C:\Windows\System32\BiWinrt.dll LoadedModule[73]=C:\Windows\System32\PROPSYS.dll LoadedModule[74]=c:\windows\system32\WinSync.dll LoadedModule[75]=C:\WINDOWS\System32\StructuredQuery.dll LoadedModule[76]=C:\WINDOWS\System32\MSWB7.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=BEX64 AppName=User Data Access_3c290 AppPath=C:\WINDOWS\system32\svchost.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=CB8EF03A442C4EBA6F3CBC2612B3938E[/quote]

dalchina · Apr 5, 2018

Hi, a BEX error is usually related to a DEP problem, (Data Exception Prevention)
Two somewhat older references:
Change Data Execution Prevention settings

https://support.microsoft.com/en-us/kb/875352

Potentially if you can identify the cause you can set an exception if you wish.

If AppName=User Data Access_3c290 doesn't mean anything to you, you may need to proceed by elimination.

E.g.
1. Does the error occur after you do a clean boot?
If not
2. Progressively enable programs/groups of programs until it does
If the error still occurs after a clean boot
3. Does it occur in safe mode?