Windows 10: Apple Music and Apple Devices Stopped Working on Windows 11

I've been using Apple Music since iTunes was discontinued, and I've been using Apple Devices to sync and back up my iPhone and iPad. Suddenly, neither application is working. Apple Music throws an error: "Something went wrong. You'll need to reopen Apple Music and then try again." Apple Devices no longer connect when plugged in devices. I've uninstalled and reinstalled both apps, performed a system restore to an earlier date, and rolled back Windows updates, but nothing seems to work. I have tried opening Apple Music from the Microsoft Store, and that doesn't work either. I'm at my wits' end.

:)

 

Apple TV, Apple Music, and Apple Devices apps for Windows 10 and 11

A huge congratulations to our friends at Apple on the launch of Apple TV, Apple Music, and Apple devices for Windows. Always a pleasure working with you! Apple TV: Apple TV - Free download and install on Windows | Microsoft Store Apple Music: Apple Music - Free download and install on Windows | Microsoft Store Apple Devices: Apple Devices - Free download and install on Windows | Microsoft Store

 

Apple music and her problem with windows

I found a similar issue on the internet and they suggested terminating and repairing Apple Music through the App Settings might work. Go to the Settings > Apps. Find Apple Music in the list of installed apps. Click on Apple Music to select it. Click the Advanced Options link. Under the App termination section, click the Terminate button then scroll down to the Repair section. Click the Repair button. Follow any prompts or instructions that appear.

They also suggested opening Apple Music through the Microsoft Store works for them rather than the shortcut one that fails.

 

How to get Apple Devices (Preview) working in Windows 11

(Originally published on Medium)

⊞ Windows 11 Troubleshooting for Apple Devices app



Apple Devices (Preview App)

Pre-requisites:

• Make sure your Apple Device OS (iOS, iPadOS, etc.) is updated above versions 15
  

• Turn off Lockdown Mode.
  

• Do Not use a Multi-port Dongle. Use either a direct cord with a USB-C end (if your computer does not have USB A 1–3 ports), or a conversion add-on to convert your USB A 3 charger plug to a USB-C. If your computer / device has a USB A port, you can connect directly to that if your charger cord has a USB A plug.
  

On Your PC, turn off your VPN (Virtual Private Network). This may or may not intrude, but this helps.

— — — — — — — — — — — — —

Once Prequisites are checked:

1. Plug your Apple Device into your computer / device. Wait for:
   

• Windows 11 to load up your Apple Device (check your File Explorer)
  
• You will get the “Photos & Videos” Prompt on your Apple Device, Press “Allow”.
  
• You will get the “Trust this Device / Computer” Prompt, Press “Trust” (this may happen more than once).
  

2. Open Apple Devices app (your PC). Wait 10–20 seconds. Apple needs to put a loading icon on this process.

3. Your Apple device will appear below “Devices” (top-left-hand column). If it does not, click on Devices, and your Apple device will appear below in a separate list.

4. Then, wait for your device to load up. You can choose how you want to sync, backup, restore, encrypt your backup, and update your Apple Device directly from Apple Devices (Preview). Your Apple device must be connected for the duration of using Apple Devices.

You can press the Triangle “Eject” icon to left of your device to stop the Apple Devices app from accessing your device (make sure to wait for it to disappear from list)—* NOTE* — you still have to eject your your actual device from your computer to safely remove and unplug your device.

5. From Apple Devices, you can also find your Files from your other apps, as well as how to sync and backup your Photos to your computer. You can use the existing Microsoft Photos App to organize your Photos (your phone will appear in the left-hand column to import new photos to your PC).

6. Similar to the new MacOS versions, iTunes has been replaced with separate apps for each of the different Media types. On Apple Devices, you will need to download these separately:

• For TV / Movies / Video / Apple TV+ Streaming : Apple TV (Preview)
  
• For Music / Albums / Streaming Music : Apple Music (Preview)
  
• For accessing your Apple Account / iCloud / iCloud Photos : iCloud app
  
• - — Additionally, you can access your iCloud data online at iCloud.com
  

7. To use iCloud.com, make sure that “Access iCloud Data on Web” is turned on.

To do this go to:

8. In iCloud.com, you will also have access to other Apple specific apps such as:

Find My ( locate your Apple Device (must be turned on, on your device)
Pages (Apple’s “Word” document app)
Numbers (Apple’s “Excel” spreadsheet app)
Keynote (Apple’s “PowerPoint” presentation app)
Notes ( notepad app)
Reminders (reminder app)
Mail (email web client app)
Calendar (web calendar app)
Photos (Apple’s “Microsoft Photos” photos app)
Contacts (contacts app)
iCloud Drive ( your online “File Explorer” / Finder / Files app)
& More (like Data Recovery, HomeKit Secure Video, etc.)

9. If you need to access your Apple ID (your main Apple account), visit:

AppleID.apple.com

• Here you can access your login information, subscriptions, payment, and other details.
  

10. More Apple Media:

To learn more about what’s going on with Apple, visit Apple Newsroom.

Learn, Watch and Find Support on https://www.youtube.com/@applesupport.

Apple Content & Event Videos on https://www.youtube.com/@Apple.
International https://www.youtube.com/@Apple/channels.

Apple Music Interviews and Concerts on https://www.youtube.com/@AppleMusic

Find what’s playing on Apple TV + on https://www.youtube.com/@AppleTV.