Windows 10: Apple tv app not downloading

I got a new computer recently. It has windows 10 professional xps15. I'm trying to download the apple tv app. however, it won't work. When I click install a message pop-ups that says It looks like you don’t have any applicable devices linked to your Microsoft account. To install, sign in on a device with your Microsoft account. I've checked numerous times my device my laptop is linked to my Microsoft Account. I'm sure I selected the wrong topic because its unclear what the topic for my question would be.

:)

 

Connecting Windows 10 Laptop to Apple tv over wifi

Hi Abdul,



Thanks for the reply.

I didn't upgrade Windows, new laptop had Windows 10 installed.

I have followed these steps but no luck, driver softwares were upto date so no upgrade done here.

I will tell you the whole story. I was watching movie on Windows Store & wanted to stream move to apple tv, but there was no option.

I think I can connect iTunes to Apple TV & stream itunes videos to apple tv.

So the issue is how to stream movies/videos (outside itunes) to apple tv?

Some Google searches results indicated that there are known issues with Windows 10 & Apple TV connectivity & I may need to download some external software for this.

Do you have any other suggestion?

Thx

Arvi

 

iTunes Sync Issues with Apple TV

Hello,

One of the possible reasons why you are encountering issues syncing iTunes with your Apple TV is because of its
compatibility with Windows 10. To better assist you, we need the answers to the following questions:

• Did you update iTunes after upgrading to Windows 10?
• Have you checked the appropriate Apple website for an
  updated iTunes driver?

In the meantime, we suggest reinstalling iTunes to ensure that your app is up to date.

We are looking forward to your response.

 

Movies & TV app not working properly.

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

Hope it helps.