Windows 10: Apple USB tethering only works after I restart my iPhone

Discus and support Apple USB tethering only works after I restart my iPhone in Windows 10 Software and Apps to solve the problem; Hi there,When I try to connect my hotspot to my PC through iPhone cable, it doesn't work, though my PC did recognize my phone. In the "View network... Discussion in 'Windows 10 Software and Apps' started by iq_1, Sep 1, 2024.

  1. iq_1 Win User

    Apple USB tethering only works after I restart my iPhone


    Hi there,When I try to connect my hotspot to my PC through iPhone cable, it doesn't work, though my PC did recognize my phone. In the "View network connections" and the Ethernet troubleshoot results, they both said my phone was unplugged. Checking the events from Device Manager in my Apple Mobile Device Ethernet device I found thisApple USB tethering only works after I restart my iPhone :Device USB\VID_05AC&PID_12A8&MI_02\6&29400c9&2&0002 had a problem starting.Driver Name: oem89.infClass Guid: {4d36e972-e325-11ce-bfc1-08002be10318}Service: NetaaplLower Filters: Upper&nb

    :)
     
    iq_1, Sep 1, 2024
    #1
  2. Jon P_841 Win User

    USB tethering of iPhone 7 doesn't work on Windows 10

    Hi again

    Yes, iOS is up to date and wifi tethering works fine, it's the USB tethering that's the problem.

    I uninstalled the iPhone in device manager as you suggested, restarted the laptop, then reconnected the iPhone via USB and I now have a new Network adapter appearing in device manager called Apple Mobile Device Ethernet and no unknown device under Other
    devices.

    USB tethering with the iPhone is now working - hooray!

    There is still no sign of a Mobile Device Support folder in C:\Program Files\Common Files\Apple though so I guess I just got lucky. If it fails again, I'll try cross posting
    in https://discussions.apple.com/community/iphone/using_iphone as you suggest.

    Many thanks for your help.
     
    Jon P_841, Sep 1, 2024
    #2
  3. Jon P_841 Win User
    USB tethering of iPhone 7 doesn't work on Windows 10

    Hi,

    Can anyone help with this please?

    I followed the steps here to set up USB tethering of my iphone to my Win 10 laptop but it doesn't work: https://www.howtogeek.com/213203/how-to-use-your-iphone’s-hotspot-or-a-usb-cable-for-tethering/

    I have the latest version of iTunes installed on the laptop and my iphone appears as connected but it does not appear when I click 'Show available networks' in the network status window.

    In my Device Manager, it also appears as 'Unknown device' under 'Other devices' (maybe this is the problem - if so, where do I find a suitable driver to update the missing driver?) and as Apple iPhone' under 'Portable Devices' . I can't see anything under
    the 'Network adapaters' category that suggests it is connected.

    Many thanks

    Jon
     
    Jon P_841, Sep 1, 2024
    #3
  4. Alan _V Win User

    Apple USB tethering only works after I restart my iPhone

    iPhone 15 Pro USB Hotspot/Tethering not working

    Hi, How are you? I am Alan, Microsoft Expert, an Independent Advisor. I will be happy to assist you today. I appreciate your contact!

    Let's solve the issue of iPhone 15 Pro USB Hotspot not working on your Windows 11 PC.

    Solution for iPhone 15 Pro USB Hotspot Not Working on Windows 11

    1.Check USB Connection:

    Ensure the iPhone is unlocked and you trust the computer (you should see a prompt on the iPhone asking if you want to trust this computer).

    Try using different USB ports on your PC and different USB cables to ensure the problem is not with the hardware.

    2.Update Apple Device Drivers:

    Open Device Manager.

    Expand "Portable Devices" and see if there is a device called "Apple Mobile Device USB Driver".

    If it is not listed or has a yellow exclamation mark, right-click and select "Update driver".

    Select "Browse my computer for driver software" and then "Let me pick from a list of available drivers on my computer".

    Select "Apple Mobile Device USB Driver" and click "Next" to install.

    3.Reinstall iTunes (without Microsoft Store):

    Uninstall any version of iTunes you have installed.

    Download and install the latest version of iTunes directly from Apple's website (not through the Microsoft Store).

    After installation, restart your computer and connect the iPhone again.

    4.Check Network Settings on iPhone:

    On the iPhone, go to Settings > General > Reset > Reset Network Settings.

    This will reset all network settings to factory defaults and may resolve configuration conflicts.

    5.Toggle Airplane Mode:

    On the iPhone, enable Airplane Mode and then disable it.

    This can help reset network connections.

    6.Check Hotspot Settings on iPhone:

    Go to Settings > Personal Hotspot and make sure the "Allow Others to Join" option is enabled.

    7.Check Network Adapters in Windows:

    In Device Manager, expand "Network adapters".

    Check if there is any network adapter listed as "Apple Mobile Device Ethernet" or similar.

    If it is listed but disabled, right-click and select "Enable device".

    8.Use Command Prompt to Reset Network Settings:

    Open Command Prompt as administrator.

    Run the following commands one at a time, pressing Enter after each:

    netsh winsock reset

    netsh int ip reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    Restart your computer after running these commands.

    These steps should help resolve the issue with the iPhone 15 Pro USB Hotspot not working on your Windows 11 PC. I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best,

    Alan
     
    Alan _V, Sep 1, 2024
    #4
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Apple USB tethering only works after I restart my iPhone

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