Windows 10: Application crash

Discus and support Application crash in Windows 10 Software and Apps to solve the problem; So i have a 3rd party application that is experiencing crashes on windows 10. It does not display any sort of error but when I got to event viewer->... Discussion in 'Windows 10 Software and Apps' started by Victor__250, Dec 3, 2019.

  1. Application crash


    So i have a 3rd party application that is experiencing crashes on windows 10.

    It does not display any sort of error but when I got to event viewer-> windows logs -> application. I get the following:


    Faulting application name: tmwe.exe, version: 16.3.0.73, time stamp: 0x5a204ad0

    Faulting module name: ntdll.dll, version: 10.0.15063.1324, time stamp: 0x4c6d3603

    Exception code: 0xc00000fd

    Fault offset: 0x0003a75e

    Faulting process id: 0x32bc

    Faulting application start time: 0x01d5aa174c0dec35

    Faulting application path: C:\Program Files (x86)\LexisNexis\Time Matters\tmwe.exe

    Faulting module path: C:\windows\SYSTEM32\ntdll.dll

    Report Id: de12df55-55a2-4000-bbbb-ffcae807ba95

    Faulting package full name:

    Faulting package-relative application ID:


    Interesting part is that the application runs fine when you click on the executable and run it as an Administrator, it also runs fine if you go to command prompt and start it form there as a regular user.

    I have downloaded windbg.exe, created and opened minidumps with it but I have not gotten anywhere with them, they are kinda of cryptic and googling stuff has not yielded any results.


    Help!

    :)
     
    Victor__250, Dec 3, 2019
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Dec 3, 2019
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Dec 3, 2019
    #3
  4. Application crash

    Picasa application crashes on Windows 10.

    Hi,

    I appreciate if you could answer few questions to narrow down to the issue.


    • What exactly happens when you try to open Picasa? Did you receive any error message along with the crash?

    • Does that mean the Photos app also crash?
    I would like to inform you that you may try running the app in compatibility mode and check if the crash with the app persists.

    Please follow the below steps:

    1) Right click on the Program

    2) Click on Properties.

    3) Click on Compatibility
    tab
    .

    4) Select Run this program in compatibility mode (try different Operating systems) and select the operating system accordingly from the drop down list.

    If the issue still persists, I suggest you to uninstall and reinstall the application and check if it helps to resolve the issue.


    • In Search, enter Control Panel and select Control Panel.

    • Select Programs > Programs and
      Features, and then select the program.

    • Select Uninstall to remove the program.
    Hope the information helps. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, Dec 3, 2019
    #4
Thema:

Application crash

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