Windows 10: APPLICATION ERROR - KERNELLBASE.DLL

The following error report:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-11-28T02:41:21.105344400Z" />

<EventRecordID>16854</EventRecordID>

<Channel>Application</Channel>

<Computer>LenovoPaul</Computer>

<Security />

</System>

- <EventData>

<Data>Heredis2019.exe</Data>

<Data>19.3.0.0</Data>

<Data>00000000</Data>

<Data>KERNELBASE.dll</Data>

<Data>10.0.18362.476</Data>

<Data>540698cd</Data>

<Data>0eedfade</Data>

<Data>001135d2</Data>

<Data>14a4</Data>

<Data>01d5a5954a816a80</Data>

<Data>C:\Program Files (x86)\BSD Concept\Heredis 2019 World\Heredis2019.exe</Data>

<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>

<Data>427c8937-def5-49ee-b1c3-186df575e970</Data>

<Data />

<Data />

</EventData>

</Event>

I I re-installed Windows 10 following the Microsoft You Tube video clip and there's no change it still crashes

HHelp please

:)

 

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*Smile

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