Windows 10: Application is hanging over RDP connection only if connection is started from domain member...

Customer has really weird problem - they are using ERP system over RDP connetion, both desktop sessions and RemoteApp sessions, depends of user work profile.Now, about month ago we got some calls, that ERP system is staying in "Not responding" status for 15-30 minutes, if some reports have been started. Started troubleshooting and now I have isolated the way how to reproduce the issue. It occurs only when the RDP connection is started from domain member computer and it does not occur, if the computer that does start the session, does not belong the AD. Affected is only the ERP system client th

:)

 

Slow initial RDP connection

Hello.

I have a strange problem: since we recently moved from a 2003 domain (I know, way too long used) to a 2016 domain (no domain upgrade but a fresh install), RDP to a PC is taking a long time to login. A connection is made, but the
RDP window shows a spinning circle at “Welcome” for around 90 seconds. After this, for the most PCs the desktop is shown and the RDP connection is as fast as it should be. Some PCs however never login, the welcome keeps spinning.
Even worse: if you disconnect/connect the RDP connection a couple of times and you try to reconnect again, the target PC will never login and even physically you are unable to login… a hard reset only will solve the problem…

This behavior is only when RDP to Windows 7 or Server 2012. Logging in remote to Windows 10 or Server 2016 works without any delay. I tried different combinations:

PC A taken out domain and PC B taken out domain: RDP from A to B no problem

PC A taken out domain and PC B taken out domain: RDP from B to A no problem

PC A taken out domain en PC B member of domain: RDP from A to B 90 sec delay at logging in

PC A taken out domain en PC B member of domain: RDP from B to A no problem

PC A member of domain en PC B member of domain: RDP from A or B to B or A 90 sec delay at logging in

PC A member of domain but no GPO policies applied and PC B member of domain but no GPO policies applied: RDP 90 sec delay at logging in

PC A and PC B are Windows 7 Pro, fully updated or vanilla.

I tried all the GPO fixes found on the net about RDP tweaking, changing ports, or adding
enablecredsspsupport:i:0 to default.rdp file.

The eventlog (of RDP or terminal services) of the target PC is not showing any errors.

Somehow the new domain is causing this behavior…

Thanks in advance,

 

Slow initial RDP connection

Hi,

Your question is beyond the scope of these Forums

This Community is mainly for home users and their computer problems, not business systems.

Kindly post your question in the TechNet Server Forums.

Technet forums

TechNet Forums:

Technet forums

MSDN Forums:

Msdn forums

Cheers.

 

Unable to launch applications in RDP session

Issue: User is unable to launch applications when connected to a device through RDP

To clarify:

RDP connection itself is successful. User is can access device. But when user clicks an application, it does not launch.

User IS able to launch applications when signed into destination device directly.

Other users are not encountering issues opening applications when connected via RDP on the same devices.

Issue seems to occur only on this users specific profile.

Any suggestions?