Windows 10: Application not able to communicate to printer device through IPV6

Hello Community,I am running my application Windows 11 22621.105 German OS. My application communicates to printer connected by LAN using SNMP Protocol. when printer connected through IPV6 my application not responding properly . It works fine when connected through IPV4. Its working good in Windows 10 for IPV6.Note: It is an 32 bit application developed using VC6,it uses dlls developed using VS2013.Is it windows issue? is there any workaround for this?Thanks,

:)

 

PC should be able to find printer, but it can’t.

Hi,

The issue that you've encountered regarding the printer on your Windows 10 computer may be caused by some configuration or components that prevent Windows from working properly. To sort out your concern, we suggest that you
uninstall and reinstall the driver and the printer application on your computer. This process will re-establish the good working state of the device and eliminate software conflict. To do this you may follow the steps below:

To uninstall the driver of the printer from the Device Manager of your computer, you may proceed with the steps below:

• Click Start, type Device Manager, and then press
  Enter.
• Locate the printer driver, double-click on the device to open its properties.
• On the Driver tab, click Uninstall, and then follow the on-screen instructions to complete the process.

After uninstalling the device driver, you may also uninstall the printer application from the
Control Panel on your computer through the following steps:

• Click Start, type Programs and Features, and then click
  Enter.
• Find and click on the printer from the list of programs, click Uninstall, and then follow the on-screen instructions to complete the process.
• After completing the steps, restart your computer, and then set up the printer again. You may refer to the user manual from the manufacturer's website of your printer to properly do it.
• Once you're done, you may check if you're able to use the printer on your computer properly.

Keep us updated about your concern for additional assistance.

 

No printer drive available for Printer under Devices and Printer

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you see “No drivers available” for printer under Devices and Printers in Control Panel. However, it would be great if you can help us with the details requested below:

• What is the make and model of the printer?
  
• Are you able to print documents using the printer?
  
• When you say, “Is this why my fax isn't working” what happens when you try to use fax?
  
• How is the printer connected to the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  
• May I know which update was installed recently? To check go to
  Start >> Settings >> Update & Security >> Windows Update >> View update history.
  

We would suggest you to check if the drivers are installed on the computer or not. Please refer the steps mentioned below:

1. Press Windows key + X, and select
   Device Manager.
   
2. Expand Printers and see if the printer is listed.
   

If the printer driver is not installed, we would suggest you to download the drivers from the printer manufacturer’s website and install them.



For more information, see
Fix printer connection and printing problems in Windows 10.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Printer not communicating

Hello,

This issue may have occurred due to compatibility issues. For us to help you with this, kindly answer the following questions:

• What is the make and model of your printer driver?
• What is the current build and version of your Windows 10? To check type in
  winver on the search bar and press Enter.
• Are you getting an error message whenever you try to print?
• Have you tried
  installing a driver from Dell?

Meanwhile, we suggest that you check these articles and perform the troubleshooting steps given:

• Fix printer problems in Windows 10
• Fix printer problems (See the Advanced section)

We'll be waiting for your reply.