Windows 10: Application will not download

so im trying to download valorant and this message keeps popping up.

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.

submitted by /u/Dela-Cruz
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:)

 

Application not appearing anywhere on the screen

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

• How did you downloaded the application is it through windows store or browser?

I would suggest you to check in downloads folder in the file explorer.

Follow the below steps.

• Press windows key + E.
• Click on the This PC.
• Select the download folder & check if application is downloaded.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

Can't download the movie I purchased for rental.

Hello,



Thank you for writing to Microsoft Community Forums.



I suggest you to follow the steps mentioned below to download rented movies offline and check if that helps.

Steps:

1. Select the movie you want to rent and click on
   rent option.
2. Login using Microsoft account.
3. Once you have signed in, you will have two option
   to stream or download movies to this device to watch offline.
4. Select download movies to this device to watch offline and click on next.
5. After Choosing the Next option and you will be asked for the payment option.
6. Once the payment it done, open Movies & TV application to download the movie.

You will be able to watch the movie offline from
Movies and TV application. When you rent, the viewing period is 14 days from the time of your order or 24-48 hours from the time you start to watch (depending on the content you select), whichever comes first.



If you still facing issues downloading the movies after following the above steps. I suggest you to follow the troubleshooting steps mentioned below, to fix issues with Microsoft store.



Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Downloading applications

Hi,

We'd like to ask for additional information for us to determine what is causing this issue. Please answer the questions below:

• Are you using the built-in Windows Store to download the apps?
• Did you get an error message or code when you tried to download an application?
• What build and version of Windows 10 are you using?
• Have you made any recent changes or installed updates before this issue occurred?
• What troubleshooting steps have you done so far?

We hope to hear from you soon.