Windows 10: Application will not start even after cleaning and uninstalling and reinstalling...

Hello,


Application will not start even after cleaning and uninstalling and reinstalling application (HP 8600 Network Pro Printer and scanner.)


What is strange is using the tools and diagnostics from HP allows the Printer to scan and print but when I try to click on the application in the start menu or from the desktop nothing happens. This is on an I7 processor ASUS motherboard with 16 go of ram a 250 gig SSD. Windows is Windows 10 Pro 64 bit version 1803 OS build 17134.829 Installed 1/3/2019


Thank-you


Bruno Pujol

:)

 

KB3197954 causing application start error 0xc22

To further help you with your issue,
follow the troubleshooting
methods below:


Method 1: Clean boot the system

To check if there isn't any 3rd party software conflict, i.e., if any 3rd party application or startup item is causing
the issue, you may try to clean boot the system and check for the issue. To perform a clean boot, refer to this

link.

Note:
Refer
"How to reset the computer to start normally after clean boot troubleshooting"
to reset the computer to start as normal after troubleshooting.

Method 2: SFC scan

We also suggest you to scan your system with the System file checker to resolve any corruption with the program
files. To do so, follow these steps:

• 
  Go to
  Start, click
  All Programs
  and open
  Accessories.
  
• 
  Right-click on
  Command Prompt
  in the Program list and then select
  Run as administrator. If you are prompted for an administrator password or for
  confirmation, type your password, or click OK.
  
• 
  In the Command Prompt, type the following command, and then press
  ENTER:
  
  

sfc /scannow

For further reference, refer to this

link.

Method 3:

We also suggest you to check if there is any application called "CA
Internet Suite" installed in your system. If you find such an application, follow these steps to uninstall the application:

• 
  Open
  Programs and Features
  by clicking the
  Start
  button, click
  Control Panel, go to
  Programsand then click
  Programs and Features.
  
• 
  Select the program, and then click
  Uninstall. If you're prompted for an administrator password or confirmation,
  type the password or provide confirmation.
  

Let
us know how it goes.

 

Can I reinstall/enable the Start if it was uninstalled/disble?

Thank you for posting your query on Microsoft Community.

I suggest you to uninstall the Pokki Start Menu and check if this helps. Follow the steps below to do the same:

• Press ‘Windows + X' key on the keyboard.
• Click on Programs and Features.
• Select Pokki Start Menu and click on Uninstall.
• Follow the on screen instructions and restart the computer to complete the process.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

I did this. Pokki was gone, but still no start menu. I still assistance. Thanks.

 

Uninstalling and reinstalling a program.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Right click on taskbar, and select Task Manager.
  
• 
  Check for any service running related to the program and if you find the service then end the service and check if it helps.
  

Step 2: Place your computer in clean boot state and check if it helps.

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows

https://support.microsoft.com/en-us/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.