Windows 10: Applying drivers in device manager

I am having an issue where I try to apply a driver to an "Unknown Device" I apply a driver that is Digitally signed it says it updated the driver but when device manager refreshes it still says unknown device as if it was never updated. I tried this on a 2nd computer and it worked but not sure why it's not working on my main pc

:)

 

Imaging Devices missing in Device Manager and Webcam doesn't working

Hi,

Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

• On the desktop, press Windows key + X and select
  Device Manager.
• Click on View and select
  Show Hidden Devices.
• Check for the webcam under Imaging Devices.
• If the webcam is listed, then right-click on it and select
  Update Driver Software
• Select Browse My Computer for Driver Software and follow the prompted steps.

Please post back with the result for further assistance

 

USB microphone show up under "Other Devices" in the Device Manager

Hi Luke,

We suggest that you update the device driver. You can do that by following these steps:

• 
  Select the Start button, type Device Manager, and select
  it from the list of results.
  
• 
  Expand the category where your device is located, then right-click on the name of your device, and select Update Driver Software.
  
• 
  Select Search automatically for updated driver software.
  

If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

If updating the device driver doesn't work, we suggest that you reinstall the driver:

• 
  Open Device Manager.
  
• 
  Right-click on the name of the device.
  
• 
  Select Uninstall.
  
• 
  Restart your PC and Windows will attempt to reinstall the driver.
  

Let us know how it goes.

Regards.

 

Device Manager Un-Hiding Hidden Devices

When you connect a plug and play device, Windows Plug and Play manager detects it, finds and installs the driver. Device Manager lists the device with a solid icon.

The driver is only removed when you uninstall the device, not simply by disconnecting the device. When the device is disconnected, its driver is still installed. By default, Device Manager only displays connected devices. When you show hidden devices, note the Bluetooth icon you see is semi-transparent (not opaque). That indicates a "non-present" device. Sometimes also called a "ghost" device. The driver is still installed but the device is not currently detected (i.e. not connected).

Device can be disconnected when

• Device unplugged (e.g. removing a USB device)
• Turning a device OFF
• Disabling the device in BIOS (then windows won't detect it) or
• Device failure

So

• Check BIOS as suggested
• Check board connections
• Can b/t be turned off by a switch? or keyboard combination?

Also possible the b/t h/w failed