Windows 10: Approval for my child to use Firefox does not work in family

My daughter has a new laptop and has used firefox on it since yesterday. Today then a window popped up with the request to ask permission to use the app from an adult.

I followed the procedure 5 times, and my husband 3 times but it still does not work. We restarted the machine and shut it down/started it up. Nothing works. That's rather frustrating.

Thanks for your help.

:)

 

ms family is blocking firefox

Despite trying to remove all restrictions on my child's account, MS family protection continues to block Firefox.

When the child opens firefox, it says 'ask your parent for permission'.

I get the permission request on my end in MS Family, I approve it and grant the permission, yet it still blocks firefox.

I've deleted his account and re-created it. Firefox opens on his laptop if i log in under my credentials.

 

Child option not present in Windows 10 Family Safety

Hi George,

Thank you for your response.

• Are you trying these steps in admin account or a local account?

The steps given in the link ahs to be performed in the Website and a invite has to sent from the web and check if it helps.

I suggest you to refer the link and check the Add a child account to your family and check
if it helps.

Hope this information helps. Keep us posted to help you better.

 

Family Screen time is not working!

I had this exact problem and these are the steps I took to get the issue resolved:

• Navigate to family safety settings and remove the child from the family having issues.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with local account instead
• Follow the steps to change to a local account. When completed, Login back to your account (admin account)
• Go back to the family safety settings and add your child back to the family group.
• Access your childs email address to accept the family invitation
• Verify the child now shows properly in the family settings and that the screen times are still correct.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with microsoft account instead
• Your family settings should now take affect.

I know this is pretty tedious, but like I said, it worked for me. If you are still having trouble, I suggest contacting support and they can help walk you through the steps to get it resolved.