Windows 10: apps close when laptop goes on sleep mode

Hi,I have been experiencing an issue with the sleep mode since the windows last update; the issue is some apps like drawboard PDF and media player close automatically when the laptop goes on the sleep mode.I have tried troubleshooting the power but with no success.Is there any way to fix that?

:)

 

Laptop goes to sleep when the LID is closed while playing the game.

Hello,

I realize the inconvenience you are facing in your laptop regarding the sleep mode while playing game. We will help you.

To assist you better, I suggest you to answer the below questions.

• Have you connected the external monitor to the Laptop?
• Did you make any recent changes prior to the issue?
• Are you facing this issue specifically when playing the specific Game?
• Are you facing this issue after any recent updates installed?

This issue might have caused due to the power settings for the closing of LID is set to sleep mode.

I suggest you to follow the below steps and check if it helps.

• Press Windows + X keys and select the Control Panel.
• Select Power options by searching in search box.
• Right side select Change Plan setting next to the power plans.
• Select the Change advanced Power plan settings.
• Under the list select and expand Power buttons and lid.
• Select Turn off the display under the drop down of setting.
• Click Apply. Ok.
• Close the LID and Check if the issue resolves.

Please post to us with the results to help you better.

 

Laptop goes to sleep mode during shutdown after closing the lid

Hello,

I have a problem with windows 10 which is going to sleep mode instead of shuting down.

I changed power settings to shutdown after closing the lid and to go to sleep mode when I press power button.

Now, when I press power button system starts to shutdown. Then I close the lid and system goes to sleep mode during shutdown process...

When I open the lid again the laptop wakes up and continues to shut down.

Is it normal behaviour? In my opinion system shouldn't go to sleep when is shutting down.

 

Computer goes to Sleep mode automatically

Hi Anthony,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I suggest you to follow the steps provided below if not tried already and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.