Windows 10: APPS CLOSING AUTO IN SLEEP MODE

HI, SOME OF MY APPS, LIKE CHROME, MICROFSOFT EDGE, YOUR PHONE, ALSO SOMETIMES WHATSAPP DESKTOP, KEEP CLOSING AFTER I TURN ON MY HP LAPTOP ENVY AFTER IT GOES TO SLEEP MODE.... PLZ HELP! ALSO THE HIBERNATE OPTION IS NOT AVAILABLE IN MY CONTROL PANEL? WHAT ELSE CAN I TRY?

:)

 

Win 10 - constantly shutting down into sleep mode every 64 minutes even when in active use!

Hi Steve,

• Did you check by setting sleep mode option to never?

If not, I suggest you to follow the steps provided below and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

Apps crashing/auto closing

Hi, I'm using a Surface pro 2017 model. In my PC, apps auto close in certain circumstances. This only happens to UWP apps. Other apps (eg: File explorer) does not face this situation;

-When the PC goes to sleep and I unlock the PC again, the apps are gone.

-When using an app in Tablet mode, I go to the start menu and when I swich to task view to go back to the app I was in, the apps are all gone

-When in desktop mode and the app is opened in full screen, and I switch to another app, the other app just closes/crashes.