Windows 10: Apps crashing and pc restarting

Discus and support Apps crashing and pc restarting in Windows 10 Support to solve the problem; Hi eveyone, I hope you can help me because im desperate, I have no idea on what to do. All of this begun when I tried to use Substance Painter (A... Discussion in 'Windows 10 Support' started by Juuliiwolf, Mar 28, 2017.

  1. JUULIIWOLF
    Juuliiwolf Win User

    Apps crashing and pc restarting


    Hi eveyone, I hope you can help me because im desperate, I have no idea on what to do.

    All of this begun when I tried to use Substance Painter (A texture program), it crashed all the time I tried to bake something in the program. Besides that I tried to play some other games and some of this crashed too (league of legends was one, installer of neverwinter, etc).

    So I bought a GTX 1060, 16GB of RAM and a SSD. I tought that this substance painter crash was because my old GPU was old so I bought this new one. But the problem belongs, this app and some other just crash.

    After a while, when this app crashed BDOS appears. I reboot my pc and when desktop shows up, BSOD again. So I said, Ok, its a temperature problem. I changed the thermal paste of the CPU thinking that that was the problem.


    Apps crashing and pc restarting [​IMG]


    Temperature in stand by right now.

    But apps are still crashing and BSOD is still appearing.
    -Made a clean install of win 7 and 10, both twice.
    -Drivers are up to date.
    -checked that my hard is compatible with those crashing apps (they are)
    - New hardware I bought works fine, SSD no problems, 16GB RAM works and the GTX 1060 works, tested with the last resident evil at full performance.

    I think this is a hardware problem, because this is still happening after 4 clean windows install.

    But I dont know what is causing this.
    I will appreciate any help, thank you !

    Specs:
    Intel core i7-3370k
    16GB RAM DDR3 Dual Channel, Corsair.
    Nvidia GTX 1060
    Asus P8Z77-M Motherboard
    BXP65-0R Sentey, power supply.

    :)
     
    Juuliiwolf, Mar 28, 2017
    #1
  2. DEVINODOM
    DevinOdom Win User

    HI i need help with my pc crashing, and restarting, please look at error logs

    Task Category: None

    Level: Error

    Keywords: Classic

    User: DEVIN-PC\Devin

    Computer: Devin-PC

    Description:

    DCOM got error "1053" attempting to start the service WSearch with arguments "Unavailable" in order to run the server:

    {B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

    <EventID Qualifiers="0">10005</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:58.914954500Z" />

    <EventRecordID>18605</EventRecordID>

    <Correlation />

    <Execution ProcessID="916" ThreadID="4684" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security UserID="S-1-5-21-1910624548-3733654928-1236734967-1000" />

    </System>

    <EventData>

    <Data Name="param1">1053</Data>

    <Data Name="param2">WSearch</Data>

    <Data Name="param3">Unavailable</Data>

    <Data Name="param4">{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}</Data>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:58 PM

    Event ID: 7000

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    The Windows Search service failed to start due to the following error:

    The service did not respond to the start or control request in a timely fashion.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:58.914954500Z" />

    <EventRecordID>18604</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="1484" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">Windows Search</Data>

    <Data Name="param2">%%1053</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:58 PM

    Event ID: 7009

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7009</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:58.914954500Z" />

    <EventRecordID>18603</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="1484" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">30000</Data>

    <Data Name="param2">Windows Search</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Microsoft-Windows-DistributedCOM

    Date: 6/29/2016 4:06:47 PM

    Event ID: 10005

    Task Category: None

    Level: Error

    Keywords: Classic

    User: DEVIN-PC\Devin

    Computer: Devin-PC

    Description:

    DCOM got error "1053" attempting to start the service WSearch with arguments "Unavailable" in order to run the server:

    {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

    <EventID Qualifiers="0">10005</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:47.053882900Z" />

    <EventRecordID>18602</EventRecordID>

    <Correlation />

    <Execution ProcessID="916" ThreadID="952" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security UserID="S-1-5-21-1910624548-3733654928-1236734967-1000" />

    </System>

    <EventData>

    <Data Name="param1">1053</Data>

    <Data Name="param2">WSearch</Data>

    <Data Name="param3">Unavailable</Data>

    <Data Name="param4">{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}</Data>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:47 PM

    Event ID: 7000

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    The Windows Search service failed to start due to the following error:

    The service did not respond to the start or control request in a timely fashion.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:47.053882900Z" />

    <EventRecordID>18601</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="724" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">Windows Search</Data>

    <Data Name="param2">%%1053</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:47 PM

    Event ID: 7009

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7009</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:47.053882900Z" />

    <EventRecordID>18600</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="724" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">30000</Data>

    <Data Name="param2">Windows Search</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Microsoft-Windows-DistributedCOM

    Date: 6/29/2016 4:06:45 PM

    Event ID: 10005

    Task Category: None

    Level: Error

    Keywords: Classic

    User: DEVIN-PC\Devin

    Computer: Devin-PC

    Description:

    DCOM got error "1053" attempting to start the service WSearch with arguments "Unavailable" in order to run the server:

    {B52D54BB-4818-4EB9-AA80-F9EACD371DF8}

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

    <EventID Qualifiers="0">10005</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:45.044924100Z" />

    <EventRecordID>18599</EventRecordID>

    <Correlation />

    <Execution ProcessID="916" ThreadID="4672" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security UserID="S-1-5-21-1910624548-3733654928-1236734967-1000" />

    </System>

    <EventData>

    <Data Name="param1">1053</Data>

    <Data Name="param2">WSearch</Data>

    <Data Name="param3">Unavailable</Data>

    <Data Name="param4">{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}</Data>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:45 PM

    Event ID: 7000

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    The Windows Search service failed to start due to the following error:

    The service did not respond to the start or control request in a timely fashion.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:45.044924100Z" />

    <EventRecordID>18598</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="1484" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">Windows Search</Data>

    <Data Name="param2">%%1053</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:45 PM

    Event ID: 7009

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7009</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:45.044924100Z" />

    <EventRecordID>18597</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="1484" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">30000</Data>

    <Data Name="param2">Windows Search</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Microsoft-Windows-DistributedCOM

    Date: 6/29/2016 4:06:43 PM

    Event ID: 10005

    Task Category: None

    Level: Error

    Keywords: Classic

    User: DEVIN-PC\Devin

    Computer: Devin-PC

    Description:

    DCOM got error "1053" attempting to start the service WSearch with arguments "Unavailable" in order to run the server:

    {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

    <EventID Qualifiers="0">10005</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:43.031695100Z" />

    <EventRecordID>18596</EventRecordID>

    <Correlation />

    <Execution ProcessID="916" ThreadID="4700" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security UserID="S-1-5-21-1910624548-3733654928-1236734967-1000" />

    </System>

    <EventData>

    <Data Name="param1">1053</Data>

    <Data Name="param2">WSearch</Data>

    <Data Name="param3">Unavailable</Data>

    <Data Name="param4">{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}</Data>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:42 PM

    Event ID: 7000

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    The Windows Search service failed to start due to the following error:

    The service did not respond to the start or control request in a timely fashion.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:42.995109600Z" />

    <EventRecordID>18595</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="1484" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">Windows Search</Data>

    <Data Name="param2">%%1053</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:42 PM

    Event ID: 7009

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7009</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:42.995109600Z" />

    <EventRecordID>18594</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="1484" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">30000</Data>

    <Data Name="param2">Windows Search</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:39 PM

    Event ID: 7031

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7031</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:39.297551000Z" />

    <EventRecordID>18593</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="5920" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">Windows Search</Data>

    <Data Name="param2">1</Data>

    <Data Name="param3">30000</Data>

    <Data Name="param4">1</Data>

    <Data Name="param5">Restart the service</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Service Control Manager

    Date: 6/29/2016 4:06:39 PM

    Event ID: 7024

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    The Windows Search service terminated with the following service-specific error:

    %%2147749126

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

    <EventID Qualifiers="49152">7024</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8080000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:39.297551000Z" />

    <EventRecordID>18592</EventRecordID>

    <Correlation />

    <Execution ProcessID="732" ThreadID="724" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">Windows Search</Data>

    <Data Name="param2">%%2147749126</Data>

    <Binary>57005300650061007200630068000000</Binary>

    </EventData>

    </Event>

    Log Name: System

    Source: Microsoft-Windows-Winlogon

    Date: 6/29/2016 4:06:21 PM

    Event ID: 7001

    Task Category: (1101)

    Level: Information

    Keywords: (35184372088832)

    User: SYSTEM

    Computer: Devin-PC

    Description:

    User Logon Notification for Customer Experience Improvement Program

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-Winlogon" Guid="{DBE9B383-7CF3-4331-91CC-A3CB16A3B538}" />

    <EventID>7001</EventID>

    <Version>0</Version>

    <Level>4</Level>

    <Task>1101</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000200000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:21.628239200Z" />

    <EventRecordID>18591</EventRecordID>

    <Correlation />

    <Execution ProcessID="780" ThreadID="356" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <EventData>

    <Data Name="TSId">1</Data>

    <Data Name="UserSid">S-1-5-21-1910624548-3733654928-1236734967-1000</Data>

    </EventData>

    </Event>

    Log Name: System

    Source: Microsoft-Windows-WER-SystemErrorReporting

    Date: 6/29/2016 4:06:08 PM

    Event ID: 1001

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: Devin-PC

    Description:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000018 (0x0000000000000000, 0xffffe000828878b0, 0x0000000000000006, 0xffffffffffffdfff). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: df3d90d7-48cc-455a-bef2-9b41f49e0bca.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />

    <EventID Qualifiers="16384">1001</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2016-06-29T21:06:08.500652500Z" />

    <EventRecordID>18590</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>System</Channel>

    <Computer>Devin-PC</Computer>

    <Security />

    </System>

    <EventData>

    <Data Name="param1">0x00000018 (0x0000000000000000, 0xffffe000828878b0, 0x0000000000000006, 0xffffffffffffdfff)</Data>

    <Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>

    <Data Name="param3">df3d90d7-48cc-455a-bef2-9b41f49e0bca</Data>

    </EventData>

    </Event>
     
    DevinOdom, Mar 28, 2017
    #2
  3. ZIGZAG3143 (MS -MVP)
    ZigZag3143 (MS -MVP) Win User
    HI i need help with my pc crashing, and restarting, please look at error logs

    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask




    Please read
    this wiki     to find out how to find and upload your event viewer logs
     
    ZigZag3143 (MS -MVP), Mar 28, 2017
    #3
Thema:

Apps crashing and pc restarting

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