Windows 10: Apps icons acting up and Onenote issues

Hey All,

I recently updated my device and my app icons in the windows search aren't showing correctly. On top of that, my settings are not opening through the button and my Onenote will not and cannot sync. These are the issues I see.

Hope you guys can help,

Zachary Parker

Personal: *** Email address is removed for privacy ***

Work: *** Email address is removed for privacy ***

:)

 

OneNote crashes and other issues

Hi Emre,

We need to clarify some information first for us to better assist you on your OneNote concern. Kindly answer these questions:

• Are you using OneNote 2016 or the built-in OneNote app of Windows 10?
• If you're using OneNote 2016, what is the full version number of your Office. To determine the version of your Office, follow the steps
  here.
• Can you please provide us the step-by-step process on how you're attempting to draw in OneNote using the touchscreen?

 

OneNote App not syncing_Can't find file location

Hi Matthew,

It seems that the app may be corrupted. I suggest that you reset the OneNote app. You can do so through Settings:

• Click Start, and then Settings.
• Go to Apps, and then Apps & features.
• From the list of apps, select OneNote.
• Click on Advanced Options.
• Click on Reset.

If the issue persists, it might help to uninstall and reinstall the app.

• Click Start, and then Settings.
• Go to Apps, and then Apps & features.
• From the list of apps, select OneNote.
• Click Uninstall.
• Get the OneNote app from the Microsoft Store.

Let us know how it turns out.

 

Could not uninstall current OneNote app from the "all apps" column.

Hi Frostgiant,


Thank you for posting your query in Microsoft Community.



I understand the inconvenience you are facing. Let me help you in resolving the issue.



I would appreciate if you can provide us the following information to help us understand the issue better.

• What are the troubleshooting steps you have performed to resolve the issue?
• What exactly happens when you try to open the app?
• Do you get any error message or error code on the screen?
• If yes, what exactly is the error message?

As of now, I suggest you to restart your Computer and try to open your OneNote . if issue still persists, I kindly suggest you to follow the steps mentioned by
Ruxo in the following thread which discusses about how to uninstall OneNote .

Onenote on windows 10 - Sorry something went wrong

Please get back to us with a reply so that we can assist you further.