Windows 10: apps not running after downloaded

i recently got this pc gifted to me and everything works up until I go to run an application from the Microsoft store. any help would be appreciated . thanks.

:)

 

Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.

 

Microsoft Jigsaw and Solitaire apps will not load and run

Hello,

Thank you for posting your query in Microsoft Community.

As you are facing issues with Windows store download and Windows updates too, I suggest you to follow the below steps and check if it helps:

Step 1: Try clearing the Store Cache:

• Press the Windows key + R keys.
• In the Run window, type
  WSReset.exe and click “Ok”.

Step 2: Also I would suggest you to run
Windows Store Troubleshooter and check if it helps:

1. Type Troubleshooter in the
search bar and click on it from the list.

2. Click on view all and select
Windows Store Apps and click next.

3. Follow the onscreen instruction.

Step 3: Run Windows Update Troubleshooter

I suggest you to run the Windows Update Troubleshooter. Follow these steps to run Windows Updatetroubleshooter:

• PressWindows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• ClickWindows Update troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 4:

I suggest you to check if the services responsible for Windows update is running. Refer to these steps:

• Press Windows key +R, type “services.msc”
• Locate the BITS, Cryptographic, MSI Installer and the
  Windows Update Services and check if it is running.
• If not, right click on the service and click start to start the service.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank You.

 

3 Apps Not Downloading

Hi Omer,

Upon analyzing the details you have provided, there are a lot of possible causes why this issue occurred. We suggest
that you perform these methods of troubleshooting
and check if there's any changes:

Method 1: Run the Troubleshooter.

To do this, please follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Windows Store Apps
  to run the Troubleshooter.
  

After running the
Windows Store Apps Troubleshooter, run the
Windows Update Troubleshooter. Kindly follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  System and Security.
  
• 
  Click on
  Windows Update
  to
  run the Troubleshooter.
  

Method 2: Reset Windows Store.

To do this, follow these steps:

• 
  Press
  Windows Key + R.
  
• 
  Type
  WSReset.exe
  and hit
  Enter.
  
• 
  Restart
  your computer
  

Let us know how it goes.

Regards.