Windows 10: arc mouse works except for the left and right keys do not select. i have hover and use the...

Discus and support arc mouse works except for the left and right keys do not select. i have hover and use the... in Windows 10 Drivers and Hardware to solve the problem; arc mouse works on surface pro except for the left and right keys do not select. i have hover and use the touch pad to select but not the mouse.... Discussion in 'Windows 10 Drivers and Hardware' started by MariaKeyton, Sep 13, 2020.

  1. MARIAKEYTON
    MariaKeyton Win User

    arc mouse works except for the left and right keys do not select. i have hover and use the...


    arc mouse works on surface pro except for the left and right keys do not select. i have hover and use the touch pad to select but not the mouse. reinstalled the mouse and drivers. restarted the system still no joy.

    :)
     
    MariaKeyton, Sep 13, 2020
    #1
  2. VANESSA OCA
    Vanessa Oca Win User

    Arc Touch Mouse Not Scrolling

    Hello Norman,

    The Scroll inactive windows when I hover over them option might have been turned off that is why you cannot use the scroll pads. Kindly check if that option is turned off. You may follow these steps:

    • Go to Settings, then select Mouse.
    • Check if the Scroll inactive windows when I hover over them is turned off. If so, turn that option on.

    If the issue persists, kindly uninstall the Arc Touch Mouse driver for the , then reinstall it.

    Your response will be highly appreciated.
     
    Vanessa Oca, Sep 13, 2020
    #2
  3. DARWIN DIM
    Darwin Dim Win User
    Microsoft Surface Arc Mouse

    Hi William,

    Failure to use the wireless mouse after the recent update can be due to an outdated driver. As an initial step to ensure that your devices are configured properly, we suggest that you download and install the appropriate driver for your Arc Mouse. To do
    this, click this
    link    , select the edition of your Windows device under the Software & Drivers list, and then click the link to start the download.

    We'll appreciate if you can send us an update.
     
    Darwin Dim, Sep 13, 2020
    #3
  4. IVEROLOGY
    Iverology Win User

    arc mouse works except for the left and right keys do not select. i have hover and use the...

    Surface Arc Mouse (2017) Stopped Working

    Hello Melchizedek,

    My current build is Windows 10 Version 1703 (OS Build 15063.483).
    I tried all the troubleshooting you suggested below and although it indicates that my Surface Arc Mouse is “Connected” it still does not work.

    Thanks,

    Iver
     
    Iverology, Sep 13, 2020
    #4
Thema:

arc mouse works except for the left and right keys do not select. i have hover and use the...

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