Windows 10: Arc Touch Mouse doesn't work

The mouse used to work, but one day after connecting the adapter from it to a PC with linux, it stopped working everywhere it was checked on many computers, and it doesn't work on them either. Windows sees the mouse Microsoft Nano Transceiver 1.0, mouse and keyboard control center is installed and there the mouse is also detected. On the mouse itself the laser is lit and the indicator above the “wheel” is green, but when you press buttons, movement and scrolling does not happen anything. What to do?Mouse model 1428Thanks in advance

:)

 

Bluetooth Arc Touch mouse is not working

I'm having the exact same issue and have already tried all the suggested troubleshooting steps.

 

Microsoft RVF-00052 Arc Touch Mouse

Hi Logan,

To better assist you, please clarify the following:

• Did you make any changes prior to this issue?
• Have you tried using the mouse on a different computer?

Meanwhile, to troubleshoot Microsoft Arc Touch Mouse, we suggest performing the steps provided on this
link. Keep us posted with the result.

Regards.

 

Surface Arc Mouse (2017) Stopped Working

Hello Melchizedek,

My current build is Windows 10 Version 1703 (OS Build 15063.483).
I tried all the troubleshooting you suggested below and although it indicates that my Surface Arc Mouse is “Connected” it still does not work.

Thanks,

Iver